Very good 7.7
Based on 87 reviews

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About Mercure Paris CDG Airport & Convention Hotel

Description

The Mercure Paris CDG Airport & Convention Hotel welcomes you in a design space, elegant and intimate. For your business trips or family holidays, you get a great location just outside Terminals 1, 2 and 3 of airport Paris Charles de Gaulle. A few minutes from the shopping center Aéroville, a free shuttle will accompany you there daily. The proximity to the Villepinte exhibition center will allow you to quickly access all your events. Spaces of conviviality and encounter, the Lounge bar and the restaurant "L'Escale" propose original maps seasonal and inventive. To relax, the hotel features an indoor heated pool with views over the garden and providing access to its outdoor solarium. To maintain your shape, the fitness center is available. Mercure Paris CDG Airport & Convention Hotel also offers all the facilities to organize meetings, seminars and conventions within its 15 meeting rooms spread out over 1200 square meters.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • solarium

Swimming & soaking

  • swimming pool [indoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • safety deposit boxes

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB

Languages Spoken

  • English
  • French
  • German
  • Spanish
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Policies

Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 26 EUR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 0,5 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 345
Parking Fee (per day): 25 EUR
Year Hotel Built: 1974
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.3
  • Location 7.4
  • Room Comfort/Standard 8.3
  • Service 7.4
  • Value for Money 7.3
  • Food/Dining 7.2

Takaaki I.
Japan
July 13, 2016
Reservation
Despite the fact that I had to wait almost an hour to check in because they couldn't find my reservation in the system, the facility and the location were fine. I suppose the front desk agent was checking the reservation to make sure that I actually booked but I just had to wait and they didn't really explain the situation. It made me upset. I have to blame the connection between Agoda and the hotel because I received confirmation email. They should have resolved the situation quicker.

Samir A.
Singapore
April 24, 2016
Business Travel
affordable and good location

Yeonsoo K.
South Korea
November 19, 2015
A bit difficult to reach the hotel
Room quality, room service
Location not very simple. It nees to call a hotel shuttle from CDGVAL parking PR station. Reception staff is nice but think it depends on the staff. There was a staff who wasn't very kind. food was very good and also the quality of room clear. but i think i won't choose it for the next time

Stephen S.
United States
October 28, 2015
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John H.
United States
September 25, 2015
Tale of TWO ! MERCURE Hotels at Roissy/CDG APT
Staff, Breakfast, Shuttle operated by the HOTEL to/from Charles de Gaulle Airport once we lost an hour going to the OTHER Mercure which is on the airport BLACK BUS route which is signposted at the CDG
The stay was fine BUT we and others experienced major delay and inconvenience because there are TWO (2) Mercure Hotels at Roissy/CDG and the actual airport-operated shuttle (huge bus, overcrowded, hard to bvaod and deboard with luggage, only every 23 minutes or so,etc etc) on the BLACK LINE goes to the other MERCURE. The CDG terminal bus signpost and the signs on BLACK Line buses are marked for the MERCURE but it turns out to be the OTHER MERCURE. We went to the other MERCURE on the BLACK Bus to find that we had our reservatiuon at the other Mercure. The wrong one called the right one which sent a shuttle van and all went ok afterwards but we lost about 2 hours .. I am a ACCOR Classic Club member and feel we are due a refund due to lost time,being exposed to night (2100 to 2300) delays, etc It is shocking that ACCOR and MERCURE senior management allow this intolerable situation to continue. I am 80 and my wife 72. The MERCURE can be a 4-STAR BUT the shuttle mix-ups need to be fixed.This will need coordination within ACCOR, MERCURE and with the Airport Authority.

FRANCIS A.
Philippines
August 19, 2015
Nice hotel for a night before flying off from cdg
cleanliness, staff are welcoming and helpfuk
it was overall great.the staff are very helpful. on our way to airport, we are flying off at 10:30 am and we are running out of time. the hotel staff decided to cut the schedule of their hotel services to the airport as it was supposed to be every ten minutes.they immediately assisted us to get to the airport and we have indeed catched our flight.

XINYI C.
United States
August 02, 2015
Convenient Airport Shuttle, Comfortable stay
Location, Cleanliness, Staff performance
The room is comfy and clean, just like any other standard 4-star airport hotel. I also like the design of lobby. The staff is very helpful. I lost my keys on my way from the concierge to my room and a waiter gave it back to me. When I left, I caught the earliest shuttle to terminal 2 and the experience was great.

Yetta Y.
Hong Kong
July 31, 2015
nice place but hard to find the shuttle bus stop
nice room
Everything is fine. The only thing that should be improved is the shuttle bus. We arrived paris at night plane and it is very hard for us to find the shuttle bus stop in the airport. We tried to dial to the hotel but failed. Eventually, a nice shuttle bus driver who drove for other hotels brought us to the hotel. Otherwise I cannot imagine how long it would take to get to the hotel.

Vilaiporn S.
Thailand
July 31, 2015
Very well taken care!
cleanliness

Shaun J.
Malaysia
June 29, 2015
A hotel that is hidden
Staff service
It's quite hard to find


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