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Mercure Paris La Defense Arche Hotel

17-20 Esplanade Ch. de Gaulle,Rue des Trois Fontanot, La Défense, Paris, France (Show on map)

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Formerly : Mercure Paris La Defense Parc Hotel
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Area: La Défense Number of Rooms: 160

Recent customer reviews

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Very Good

7.8

from 49 reviews

Value for Money
7.8
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (49)
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Firas A. Couples Kuwait, August 26, 2015
wonderful hotel

location service and staff
10
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Firas A. Couples Kuwait, August 24, 2015
wonderful hotel

location srvice and staff
10
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Firas A. Families with older children Kuwait, August 20, 2015
wonderful hotel

location service and staff
10
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Hongmala D. Couples Laos, June 21, 2015
Clean, modern hotel with helpful staff

The room, the staff and the location
9
We had a pleasant stay at this hotel, however, the name is very confusing. As always, before arriving at a hotel in Europe, I would call their staff to see if the hotel was close to a train or a metro station (as you know taxi in Europe is very pricy). I did try to call the hotel, but it went straight to voicemail every time. Therefore, we assumed it was located close to La Defense stop. We got off of there and had to take the taxi to the hotel because it was not at a walking distance from the La Defense station especially if you have a luggage with you. The taxi cost us 9 euros from the station to the hotel. We later found out that the closest station, I mean right next to hotel is actually train RER A (red line) station Nanterre Prefecture. If we had this information beforehand, it would've made our lives much easier.
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Charlie S. Families with young children Indonesia, June 6, 2015
A bit outside Paris, but directly above RER Statio

Location, RER Station, Value for Money
7
We book this hotel mainly because of the nearby access to a RER Station. Also we got quite good price. Paris city is reachable in 15-20 min by RER. All in all, good value for money.
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Marcelo M. Couples Brazil, September 7, 2014
Great service

Personnel, breakfast, price
9.3
Excelent service, great breakfast, nice and clean room. The fitness center is a scam. Location good for business, so-so for tourism.
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Chun H. Couples Hong Kong, April 21, 2014
Convenience and budgeted

Close to the public transport, few station to major shopping centre/area. It is recommended for shoppers
7.7
It is a good and budgeted hotel with clean, comfortable and value of money. It is very close to RER and just few stations to those major shopping area and sightseeing. It is highly recommended for those who are just looking for clean and comfortable place to stay and sleep and just go out whole the day for fun and shopping. The room is clean and tidy, and the only bad is the water pressure in bathroom is not good enough that we cannot enjoy a good bathing after a tired but enjoyable shopping nearby.
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Deon N. Families with young children South Africa, April 7, 2014
Nice hotel but not for families more for business

Clean, staff and close to trains
6.3
It was nice and adequate, not for families. European hotels have a lot to learn but basics are ok.
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Deon N. Families with young children South Africa, April 1, 2014
Great stay, good hotel.

Cleanliness, staff very good, close to station.
6.7
We enjoyed the stay but the hotel is more for business than for holiday. No complains but little bit out of reach by foot, have to use metro to get anywhere. Can however recommend hotel to most travelers.
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Olivier B. Business travelers France, November 26, 2013
Convenient hotel for business

Comfortable, quiet, good location
7.7
Comfortable, quiet, good location next to RER A stop of Nanterre Prefecture (not La Défense). Good for business. Good breakfast and friendly staff, not much else.
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