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Mercure Queenstown Resort

Sainsbury Road, Sunshine Bay / Fernhill, Queenstown, New Zealand (Show on map)

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"friendly staff, we were upgraded to lake view apartment..."

  • Ami, India
  • June 8, 2014
  • Area: Sunshine Bay / Fernhill
  • Rooms: 148

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Room Types
Max
Rates
Superior 2 Double Beds Lake View Hotel Super Sale
Standard 2 Double Garden View Hotel Super Sale
Superior King Bed Lake View Hotel Super Sale
Standard 2 Double Garden View Early Special RA
Standard 2 Double Garden View
Standard 2 Double Garden View Hotdeal No Refund
Standard 2 Double Garden View Hotel Special Offer
Standard 2 Double Garden View Special on Sale
Standard 2 Double GardenView Special Offer FlexibleRate
Superior 2 DB Beds Lake View SpecialOffer FlexibleRate
Superior King Bed Lake View Special Offer Flexible Rate
Superior 2 Double Beds Lake View Early Special RA
Superior 2 Double Beds Lake View
Superior 2 Double Beds Lake View Hotdeal No Refund
Superior 2 Double Beds Lake View Hotel Special Offer
Superior 2 Double Beds Lake View Special on Sale
Superior King Bed Lake View
Superior King Bed Lake View Hotdeal No Refund
Superior King Bed Lake View Hotel Special Offer
Superior King Bed Lake View Special on Sale
Superior King Bed Lake View Early Special RA

 

When would you like to stay at this hotel?


Photos of Mercure Queenstown Resort

Mercure Queenstown Resort Queenstown - Guest Room
Guest Room
Mercure Queenstown Resort Queenstown - Guest Room
Guest Room
Mercure Queenstown Resort Queenstown - Guest Room
Guest Room
Mercure Queenstown Resort Queenstown - View
View
Mercure Queenstown Resort Queenstown - Exterior
Exterior
Mercure Queenstown Resort Queenstown - Exterior
Exterior
Mercure Queenstown Resort Queenstown - Exterior
Exterior
Mercure Queenstown Resort Queenstown - Swimming Pool
Swimming Pool
Mercure Queenstown Resort Queenstown - Mercure Queenstown Resort
Mercure Queenstown Resort
Mercure Queenstown Resort Queenstown - Exterior
Exterior
Mercure Queenstown Resort Queenstown - Exterior
Exterior
Mercure Queenstown Resort Queenstown - Relax in the gardens
Relax in the gardens
Mercure Queenstown Resort Queenstown - Mercure Queenstown Resort
Mercure Queenstown Resort
Mercure Queenstown Resort Queenstown - Swimming Pool
Swimming Pool
Mercure Queenstown Resort Queenstown - Fitness Room
Fitness Room
Mercure Queenstown Resort Queenstown - Fitness Room
Fitness Room
Mercure Queenstown Resort Queenstown - Gymnasium
Gymnasium
Mercure Queenstown Resort Queenstown - Restaurant
Restaurant
Mercure Queenstown Resort Queenstown - Restaurant
Restaurant
Mercure Queenstown Resort Queenstown - Breakfast Spread
Breakfast Spread
Mercure Queenstown Resort Queenstown - Dining
Dining
Mercure Queenstown Resort Queenstown - Dining with a View
Dining with a View
Mercure Queenstown Resort Queenstown - Coffee Shop/Cafe
Coffee Shop/Cafe
Mercure Queenstown Resort Queenstown - Coffee with a View
Coffee with a View
Mercure Queenstown Resort Queenstown - Pub/Lounge
Pub/Lounge
Mercure Queenstown Resort Queenstown - Pub/Lounge
Pub/Lounge
Mercure Queenstown Resort Queenstown - Bar at the Mercure
Bar at the Mercure
Mercure Queenstown Resort Queenstown - Reception
Reception
Mercure Queenstown Resort Queenstown - Lobby
Lobby
Mercure Queenstown Resort Queenstown - Relax with a Glass of Wine
Relax with a Glass of Wine
Mercure Queenstown Resort Queenstown - Meeting Room
Meeting Room
Mercure Queenstown Resort Queenstown - Meeting Room
Meeting Room
Mercure Queenstown Resort Queenstown - Conference Room
Conference Room
Mercure Queenstown Resort Queenstown - Conference Room
Conference Room
Features of Mercure Queenstown Resort
Facilities

24-hour front desk

24-hour room service

bar

business center

car park

coffee shop

concierge

currency exchange

elevator

facilities for disabled guests

laundry service

luggage storage

meeting facilities

restaurant

room service

safety deposit boxes

shops

smoking area

Sports and Recreation

fitness center

hot tub

outdoor pool

sauna

  
Internet

Wi-Fi in public areas

  
Parking

car park

  
Languages Spoken

Chinese (Mandarin)

Czech

English

French

German

Hindi

Italian

Japanese

Korean

Malay

Portuguese

Spanish

Book now!

Sale ends soon!

Presented with a spectacular view of Lake Wakatipu and the Remarkable Mountains, Mercure Queenstown Resort provides excellent leisure and recreational facilities to travelers seeking comfort in Queenstown. Each spacious unit features either lake or garden view, and equipped with contemporary amenitites such as mini-bar, Sky LCD TV, broadband internet, coffee/tea-making facilities, iron and ironing board. To enhance houseguests’ convenience, Mercure Queenstown Resort offers room service, Lounge Bar for cocktails, tapas and snacks, Vista Restaurant, which serves a la carte dining with views. Enjoy their sporting facilities, guest laundry, gym, sauna, spa pool, seasonal swimming pool and car parking. Mercure Queenstown Resort is your one-stop destination for quality hotel accommodations in Queenstown. Presented with a spectacular view of Lake Wakatipu and the Remarkable Mountains, Mercure Queenstown Resort ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-Out
11:00 AM

Distance from City Center
2. Km

Distance to Airport
11. Km

Earliest Check-In
2:00 PM

Number of Floors
8

Number of Rooms
148

Room Voltage
240

Time to Airport (Minutes)
25

Year Hotel Built
1989


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.1

from 167 reviews

Value for Money
8.2
Location
7.8
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.5
All reviews (167)
Ami D. Couples India, June 8, 2014
pleasant and confortable

friendly staff, we were upgraded to lake view apartment inspite of booking a standard room on agoda. Also, we had driven down and thr was a very good car park space for us. The House keeping was good.
7.7
The stay was good and comfortable. Friendly staff. However the pool does not have heating so if you go in winter you wont b able to use it.
Woodroe P. Couples New Zealand, May 17, 2014
Excellent stay with top service

Amazing staff, spacious rooms, good facilities
9.7
Kimberley, the duty manager, was an absolute star throughout our entire stay. Right from check-in, we felt appreciated as guests and were treated with the utmost courtesy. I cheekily asked for a room upgrade only to be told we had already been upgraded to a lake view suite ;) The super king bed was impressive and the room very clean and warm, with a decent bath. The general atmosphere of the hotel was warm and inviting, yet peaceful and relaxing. We didn't dine there as we already had reservations, but the food looked amazing and we can vouch for the coffee and barista service. All staff seemed very cheery and we noticed there was good rapport amongst them, which made for a vibrant and positive feel. Kimberley was especially helpful at meeting several requests for us and was always friendly and efficient. It is true that the hotel is slightly dated but this will only concern the fussiest of travellers. The rooms were very spacious and all facilities in good working order. I highly recommend this hotel for its atmosphere, stunning views and amazing staff.
Linda J. Couples United States of America, May 11, 2014
Mediocre -not as nice as expected for resort hotel

Fabulous view of the lake, bed was comfortable, close to town
5.3
Disappointed with: Lack of electrical outlets - only one usable in the entire room, none in the bathroom for the hair drier! Very limited number of TV channels. Poor, cramped toilet/bathroom layout; Free internet = only 30 minutes, but with slow speeds had only 10 minutes actual use. $25/day for 24 hr internet fee seemed userous, plus connections were painfully s-l-o-w. Expensive breakfast buffet was mediocre at best, hot dishes were tepid or cold, bread trays were rarely and/or slowly replinished.

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Customers like this hotel for:
Area recommended for:
  • sightseeing
  • sports
Distance to airport:
  • Queenstown Airport (8.1 Km)
Customer comments:
  • "Breathtaking views" , "comfortable" , "Great service"
Top attractions in the area:
  • Queenstown Gardens (1.6 Km / 20 min walk)
  • Fergburger (1.7 Km / 21 min walk)
  • The Skyline Gondola (1.7 Km / 21 min walk)
  • Out There Clothing (1.7 Km / 21 min walk)

Customer Support


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