Very good 8.0
Based on 239 reviews

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About Mercure Queenstown Resort


Presented with a spectacular view of Lake Wakatipu and the Remarkable Mountains, Mercure Queenstown Resort provides excellent leisure and recreational facilities to travelers seeking comfort in Queenstown. Each spacious unit features either lake or garden views and come equipped with contemporary amenities such as a mini bar, Sky LCD TV, broadband internet, coffee/tea-making facilities, and an iron and ironing board. To enhance houseguests’ convenience, Mercure Queenstown Resort offers room service, a Lounge Bar for cocktails, tapas and snacks, Vand ista Restaurant, which serves a la carte dining with views. Enjoy their sporting facilities, guest laundry, gym, sauna, spa pool, seasonal swimming pool, and car parking. Mercure Queenstown Resort is your one-stop destination for quality hotel accommodations in Queenstown.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • fitness center
  • sauna

Swimming & soaking

  • hot tub
  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Czech
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 2. Km
Distance to Airport: 11. Km
Number of Floors: 8
Number of Rooms : 148
Room Voltage: 240
Time to Airport (Minutes): 25
Year Hotel Built: 1989
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 7.7
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 7.4

Sue B.
July 26, 2016
Good for quick nights accommodation
was good for a quick night after arriving on a late flight. A bit out of town but still OK. Can't walk to the town. Parking is a bit of a problem if you arrive late.

sin K.
July 05, 2016
Not value for money
Small room. Requested for a bed but gave us twin bed. Room is old. Wifi is not free of charge at the price we are paying. Advise not to book this hotel. There are many better hotels in queenstown.

Jennica S.
South Korea
July 02, 2016
Very good

Siobhan W.
New Zealand
May 31, 2016
The room was not always cleaned. Bed left unmade the first nigh. Dirty glasses left in room all week..unsatisfied with staff. We tried to dine at the Vista restaurant but was unable because I am vegan. The waitress kept repeating that I'm too "limiting" I found this offensive. They were not even able to cook me chips. I'm sure a real chef can cook something, use normal oil and even make a salad dressing. Was a pathetic effort of the restaurant and chef. I was told to go into town. Which it was raining and the hotel was far to walk from. Only towards end of the stay did we discover ourselves that there is a shuttle bus to town. We were not informed at front desk. I feel this would be beneficial to many customers to know.

Isha C.
May 29, 2016
It was nice n comfortable.

Richard D.
New Zealand
May 21, 2016

Akosh B.
New Zealand
May 08, 2016
A great stay in Queenstown
A quiet place, 15min from Queenstown downtown. Big, clean room,friendly staff, and a beautiful view, highly recommended.

mahdy F.
May 04, 2016
ok but not great
far away from center

Ook S.
May 04, 2016
Perfect location and Hotel facilities. Reasonable room rate.

Brenda C.
January 31, 2016
Spectacular Views
Reception was really nice, with a great bar and restuarant area. Room was tastefully decorated, with the exception of the bathroom. It was more dated in comparision to the rest of the room.