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More about this hotel:
    Nearest transport:
  • The Station Queenstown (1.9 Km / 23 min walk)
    Area recommended for:
  • sightseeing
  • sports
    Distance to airport:
  • Queenstown Airport (8.1 Km)
    Customer comments:
  • "Breathtaking views", "comfortable", "Great service"
    Top nearby attractions:
  • Queenstown Gardens (1.6 Km / 20 min walk)
  • The Skyline Gondola (1.7 Km / 21 min walk)
  • Out There Clothing (1.7 Km / 21 min walk)
  • Fergburger American Restaurant (1.7 Km / 21 min walk)

Note: Distances are measured as a straight line.

Mercure Queenstown Resort

Sainsbury Road, Fernhill, Queenstown, New Zealand

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Features of Mercure Queenstown Resort

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • hot tub
  • outdoor pool
  • sauna


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Mandarin)
  • Czech
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Spanish

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Hotel description
Presented with a spectacular view of Lake Wakatipu and the Remarkable Mountains, Mercure Queenstown Resort...see more Presented with a spectacular view of Lake Wakatipu and the Remarkable Mountains, Mercure Queenstown Resort provides excellent leisure and recreational facilities to travelers seeking comfort in Queenstown. Each spacious unit features either lake or garden views and come equipped with contemporary amenities such as a mini bar, Sky LCD TV, broadband internet, coffee/tea-making facilities, and an iron and ironing board. To enhance houseguests’ convenience, Mercure Queenstown Resort offers room service, a Lounge Bar for cocktails, tapas and snacks, Vand ista Restaurant, which serves a la carte dining with views. Enjoy their sporting facilities, guest laundry, gym, sauna, spa pool, seasonal swimming pool, and car parking. Mercure Queenstown Resort is your one-stop destination for quality hotel accommodations in Queenstown.
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Recent customer comments

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All reviews (226)

Business travelers (5)

Couples (131)

Solo travelers (22)

Families with young children (27)

Families with older children (17)

Groups (24)

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Value for Money
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Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (226)
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ERIC S. Solo travelers
United States of America, December 24, 2015
Nice resort but way too far from downtown

Nice view, modern room and facilities
I've stayed in Queenstown several times and would not recommend this hotel primarily due to its location on a steep hill away from town center. They do provide bus service on regular schedule but better deals exist closer to town.
Bo C. Families with older children
Australia, January 02, 2016

The room has a great view of lake. The room is very clean. We enjoyed the breakfast.
Excellent, except one key didn't work.
CHENG O. Families with older children
Malaysia, December 17, 2015
Best front desk & buttler staff

Must thank the warmth hospitality of the 2 front desk staff (Nepalese & Chilean) & Argentinian buttler too. Room view was awesome.
Greeted by 2 fantastic front desk male staff & helped by a friendly & helpful Argentinian buttler. Room view was awesome. Facilities in room were impeccable & hi-tech. Enjoyed thoroughly our stay here & wished could have stayed longer for several more nights. Thank you mgmt & staff. Would highly recommend to friends & relatives.
Hong T. Families with young children
Australia, December 05, 2015
pleasant stay

Beautiful view, nice and helpful staff, room is clean.
Jordan D. Couples
Australia, November 05, 2015
Great hotel, great staff, awesome view!

The view of Lake Wakatipu, the staff were very friendly and helpful, the room was spotless
Loved staying at the Mercure and would stay here again. We had the lake view room which was amazing and awesome to wake up to every morning. All of the staff were super friendly, professional and very helpful with any questions that we had. Hotel is less than a 5 minute drive to town so we were nice and close to everything.
Kirandeep S. Couples
Australia, November 04, 2015
one of the best in Queenstown

Cleanliness, Best staff, Awesome view from Level 4
Shuxiu Z. Couples
New Zealand, November 05, 2015
Just Beautiful!

The view! The comfort of the room! The friendliness of the Staff
We had made a last minute booking the morning of our check-in; and the staff were very helpful and patient in processing the booking. They also offered us an upgrade with the most beautiful lake view. The room itself was spacious and very comfortable. Highly recommend this hotel.
Vivien H. Families with young children
Australia, October 08, 2015
View spectacular

View, view, view
We got this lake front room, it was just stunning. It would be more beautiful during winter. One down side, the room service needs to improve. We stayed 5 nights there, they didn't leave us any bathroom gel and shampoo after they cleaned, I have to ask for it. Overall, it was a great stay for the view.
Y W. Solo travelers
Thailand, September 27, 2015
Short break

Excellent views from room, large room, helpful staff
Very pleasant, however disappointed in lack of bathroom toiletries,
Sheryl G. Couples
Philippines, August 17, 2015
Highly recommended

Superb location, friendly staff and value for money
First and foremost, it has an outstanding location in town. Not located in the town centre but it is not very far from it. You will not regret its lakeview rooms and the cleanliness of the surroundings. Thank you very much for the wonderful experience. We will definitely come back!

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