Very good 7.6
Based on 100 reviews

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About Mercure Salzburg City Hotel


This three-story, 4-star hotel boasts 121 well-designed guestrooms. To make each guest's stay comfortable, all rooms feature a shower. There is wireless Internet access in both public areas and the rooms. The hotel boasts a restaurant, meeting facilities, and 24-hour room service as part of its superior facilities and services. Facilities for recreation and leisure available include a tranquil garden. Comfort and convenience are the hallmarks of Mercure Salzburg City Hotel. Reservations are simple via our secure online booking form. Just enter your desired dates and submit.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park
  • Bicycle rental

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Tours

On-site facilities

  • Garden
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Very good

  • Cleanliness 8.3
  • Facilities 6.3
  • Location 7.0
  • Room Comfort/Standard 8.0
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 6.9

David S.
United Kingdom
July 26, 2016
Good as an exploration base
Hotel was used as a base for exploring the sights and culture of Salzburg and the surrounding area, therefore didn't spend a massive amount of time there. It was clean and tidy, and the staff were very pleasant and talented linguists. Our room didn't get cleaned by housekeeping though. Also, I can't give the place full marks because of the lack of swimming pool and it's slightly out of the main altstadt.

July 21, 2016
Good place to stay
We like the place very much

pawin P.
May 07, 2016
Very professional staff
The staff here is very helpful and professional

Yi Z.
March 31, 2016
Exellent experience
My friend and I enjoy living here. The staffs got patient to help us and convient hotel design.

hyungil J.
South Korea
February 26, 2016

Chin Y.
October 28, 2015
Comfortable stay
WIFI, good breakfast, Clean
The hotel is clean and we enjoyed our stay.

Hong Kong
September 24, 2015
Pleasant and comfort stay
Food, cleanliness and staff efficiency

Kit S.
Hong Kong
August 08, 2015
Good location. Helpful staff. Clean room.
walking distance to main train station. Free wifi. very friendly staff.
Enjoyable stay. definitely will stay again in it nect time.

June 14, 2015
The rudest font desk in whole 16 days trip.
clean,large room,nice location.
The font desk doesn't have patient. Every country have own accents and i'm non-english speaking country. So i usually need to listen slowly or simply. But the font desk seemed to grudgingly repeat the introduce content. And finally repeat the keyword three or four times in rudely speaking. That's a one thing. In the check-in procedure, i say i'm a member of accor group but i don't have the member card. The font desk man say that i fill up the form and leave the member email and then they will give me the card. So i stay in front desk wait for card and i didn't know finish the check-in or not. But finally i get the word: you can go! I really not care about member card. But the service attitude even less than bnb. Doesn't like four star hotel.

Rene T.
March 20, 2015
Good value
clean, nice design, good location


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