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More about this hotel:
    Nearest transport:
  • Wonokromo Railway Station (2.1 Km / 26 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (12.2 Km)
    Customer comments:
  • "Location (city center)", "Nice rooms", "Pleasing staff ", "Value for money"
    Top nearby attractions:
  • Pasar Keputran (0.3 Km / 4 min walk)
  • Mirota Batik and Handicraft (1.0 Km / 12 min walk)
  • Colors Pub & Restaurant (1.4 Km / 17 min walk)
  • Bon Café (1.5 Km / 18 min walk)

Note: Distances are measured as a straight line.

Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia

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February 10, 2016 - February 12, 2016 | 2 nights
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Features of Mercure Surabaya Hotel


Hotel Facilities

  • 24-hour room service
  • bar
  • business center
  • coffee shop
  • concierge
  • facilities for disabled guests
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • massage
  • outdoor pool
  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Indonesian

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Hotel description
This renovated, luxury hotel is the answer to those seeking a stylish lodging quarter that...see more This renovated, luxury hotel is the answer to those seeking a stylish lodging quarter that prioritizes comfort and convenience. The 126 well-equipped rooms at Mercure Surabaya Hotel are categorized into an array of room configurations to suit all types of discerning travelers. Whether traveling on business or for pleasure, this hotel has something that will please potential guests. Located on Jalan Raya Darmo, the center of Surabaya, guests are not too far from the many attractions in the area, namely the Surabaya Zoo and Plaza Tunjungan - the city's biggest shopping center. For those preferring to stay indoors, there are countless facilities to take advantage of like the 24-hour coffee shop, an outdoor swimming pool, a fitness center, a spa, and two restaurants to choose from. At Mercure Surabaya Hotel, the rates are affordable, the location is ideal, and security and comfort are second-to-none.
Hotel policies
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Recent customer comments

Filter by Traveler Type
All reviews (1204)

Business travelers (417)

Couples (261)

Solo travelers (188)

Families with young children (152)

Families with older children (99)

Groups (87)

Very good
7.8
Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
All reviews (1204)
Sort by:
dYaZ C. Groups
Indonesia, January 21, 2016
Clean Room,Good Food,Nice Staff

Service,Food,Clean
8
so far so good, but 1 thing make me uncomfortable about the parking area, they didn't give us any parking card so if something happen to your vehicle who should be responsible???
aldo R. Business travelers
Indonesia, January 16, 2016
good room (new wing) and good location

location
7.3
My room at new wing is ok. But the old wing need renovation as my colleagues got rooms there. Overall is ok. Breakfast also ok.
Cyndy M. Solo travelers
Indonesia, January 11, 2016
Good location and service

Service, location, the size of the room
8.7
It was a good experience to stay at that hotel
Ribka C. Business travelers
Indonesia, January 11, 2016
Perfect Hotel in Downtown Surabaya

Location, Food, Room
9.3
Breakfast with various menu, there are traditional or western area food. Clean hotel, and clean room with spacious area. Kindly staff, fast checked in and fast checked out.
yuwana Y. Couples
Indonesia, January 15, 2016
pleasant and comfy

location, clean and friendly staff
8
i only stayed for 1 night, but overall everything was nice. the rooms is clean, the bathroom is clean also. the breakfast is nice, many choices of food that all looks yummy..
Mien S. Business travelers
Indonesia, December 22, 2015
i'll be back

located clean food
7.3
Andrew T. Business travelers
Malaysia, December 19, 2015
Well appointed

Clean room, good internet
7.7
Stayed in Superior Room. Well kept room, size is okay. Breakfast is good, with a decent spread of local and western cuisine. But I found it very strange that with all the good food, there was no toast - something so basic. Staff were friendly. Check-in and check-out was a breeze and quick. Everything was good with this hotel except that the room is designed such that the centralised air-conditioning air vent blows directly to the working desk and it cannot be readjusted. So if you are sitting at the desk, you will be constantly blasted with cold air from the vent, which is quite cold even at the highest temperature setting. Otherwise no complaints, this is a good hotel.
Rahadian A. Business travelers
Indonesia, December 17, 2015
nice location hotel

location, valet parking
6
just another stay in hotel. nothing special. it has great location, but when there is a wedding party in the hotel can makes guest stay at hotel un comfort, as there were a queue entering the lobby, and hard to find parking lot. fortunately they have valet parking service available for the guest staying at the hotel.
Bernd J. Solo travelers
Germany, December 07, 2015
good staff, nice hotel , lousy food

Miss erica who helped us to book several rounds of golf and transport to and from the hotel, location , internet
7.3
Breakfast ist BAD - there is almost no western food at all. Dinner in Chinese Restaurant is VERY EXPENSIVE and the food is not very good.
UMMAR S. Couples
Singapore, November 30, 2015
Everything was good

location. food. clean rooms.
8
Great. Everything was good. Enjoy the breakfast. Clean hotel rooms. And location is accessible.

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