or

Enter your dates to check availability and book this hotel

Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

Book now!

"Minimalist and comfy room. Terrific location. Attentive..."

  • Raphaela, Indonesia
  • October 22, 2014
  • Area: Location: Surabaya Center
  • Rooms : 125
  • Free Wi-Fi

  • Save money with
    our Best Price Guarantee
  • Great choice from
    over 500,000 hotels
  • Here to help in
    English & 12 languages
Don't wait until it's too late! Book now so you don't miss out on today's rate. Agoda Tip

Book Now Pay Later

Available now on thousands of hotel rooms worldwide.

Book smarter. Book agoda.

Room Types
Max
Rates
1 Queen Bed Superior City Side
2 Single Beds Superior City Side
1 Queen Bed Superior City Side
1 Queen Bed Superior City Side 3-2 Special Offer
1 Queen Bed Superior City Side Special Offer Flexible
1 Queen Bed Superior City Side Hotel Super Sale
1 Queen Bed Superior City Side Mercure Breaks Early
1 Queen Bed Superior City Side Hot Deal No Refund
1 Queen Bed Superior City Side Hotel Special Offer
1 Queen Bed Superior City Side Special Hotels on Sale
2 Single Beds Superior City Side
2 Single Beds Superior City Side 3-2 Special Offer
2 Single Beds Superior City Side Special Offer Flexible
2 Single Beds Superior City Side Hotel Super Sale
2 Single Beds Superior City Side Mercure Breaks Early
2 Single Beds Superior City Side Hot Deal No Refund
2 Single Beds Superior City Side Hotel Special Offer
2 Single Beds Superior City Side Special Hotels on Sale
1 Queen Bed Deluxe
1 Queen Bed Deluxe
1 Queen Bed Deluxe 3-2 Special Offer
1 Queen Bed Deluxe Hot Deal No Refund
1 Queen Bed Deluxe Hotel Special Offer
1 Queen Bed Deluxe Hotel Super Sale
1 Queen Bed Deluxe Mercure Breaks Early
1 Queen Bed Deluxe Special Hotels on Sale
1 Queen Bed Deluxe Special Offer Flexible
Superior Queen Room
Superior Queen Room-Hotdeal CCPrepaid No Refund
Superior Queen Room-Special promotion-Hotels on Sale
Superior Queen Room-Hotel Special Offer
Superior Twin Room
Superior Twin Room-Hotdeal CCPrepaid No Refund
Superior Twin Room-Special promotion-Hotels on Sale
Superior Twin Room-Hotel Special Offer
Superior Queen Room Hotel Special Offer - Flexible Rate
Superior Twin Room Hotel Special Offer - Flexible Rate
Superior Queen Room Mercure Breaks-Early / RO
Superior Twin Room Mercure Breaks-Early / RO
Superior Queen Room Hotel Super Sale
Superior Twin Room Hotel Super Sale
Superior Queen Room
Superior Twin Room
Superior Queen Room 3-2 Special Offer
Superior Twin Room 3-2 Special Offer

 

When would you like to stay at this hotel?


Photos of Mercure Surabaya Hotel

Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Bathroom
Bathroom
Mercure Surabaya Hotel Surabaya - Exterior
Exterior
Mercure Surabaya Hotel Surabaya - Swimming Pool
Swimming Pool
Mercure Surabaya Hotel Surabaya - Fitness Room
Fitness Room
Mercure Surabaya Hotel Surabaya - Recreational Facilities
Recreational Facilities
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Reception
Reception
Mercure Surabaya Hotel Surabaya - Lobby
Lobby
Mercure Surabaya Hotel Surabaya - Interior
Interior
Mercure Surabaya Hotel Surabaya - Interior
Interior
Mercure Surabaya Hotel Surabaya - Interior
Interior
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Facilities
Facilities
Features of Mercure Surabaya Hotel
Facilities

24-hour room service

bar

business center

car park

coffee shop

concierge

facilities for disabled guests

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

tours

  
Sports and Recreation

fitness center

hot tub

indoor pool

massage

outdoor pool

spa

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

Book now!

Sale ends soon!

This renovated, luxury hotel is the answer to those seeking a stylish lodging quarter that prioritizes comfort and convenience. The 126 well-equipped rooms at Mercure Surabaya Hotel are categorized into an array of room configurations to suit all types of discerning travelers. Whether traveling on business or for pleasure, this hotel has something that will please potential guests. Located on Jalan Raya Darmo, the center of Surabaya, guests are not too far from the many attractions in the area, namely the Surabaya Zoo and Plaza Tunjungan - the city's biggest shopping center. For those preferring to stay indoors, there are countless facilities to take advantage of like the 24-hour coffee shop, an outdoor swimming pool, a fitness center, a spa, and two restaurants to choose from. At Mercure Surabaya Hotel, the rates are affordable, the location is ideal, and security and comfort are second-to-none. This renovated, luxury hotel is the answer to those seeking a stylish lodging quarter that ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Distance to Airport
20. Km

Number of Rooms
125


Recent customer comments

Filter by Traveler Type

 

Very Good

7.8

from 1057 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1057)
Swee H. Couples Singapore, November 20, 2014
Don't expect too much

Location, friendly staff
6
Tried the breakfast for 1 day, quite disappointed with the variety & quality of the food as compared to my 1st stay in Aug 2011 which my family really enjoyed eating during our week stay. Noticed the bathroom towels & bed sheet/pillow covers were all worn out now. Room were clean & quite comfortable to sleep.
Raphaela S. Solo travelers Indonesia, October 22, 2014
Comfortable

Minimalist and comfy room. Terrific location. Attentive staff.
9
This was my fourth time staying at Mercure Surabaya. The size of the room is adequate. I had a pleasant stay. That said, swimming pool was not exactly clean with leaves and small branches continuously falling from trees lining the pool. As I was swimming, the pool staff would attempt to get rid of them which was distracting. I could hardly swam in peace. Moreover, I found the overall standard of the spa has declined from my previous visit. Housekeeping and front desk staff though attentive, could use some training to be more organised, ensuring communication between various departments within the hotel.
Yuni H. Families with young children Indonesia, October 6, 2014
Lovely but can be improve

Early check-in procedure, services
7
This 4th time i stayed mercure. Still lovely but it can be improve. Reception doesnt allow me to check-in 9.50am even i willing to pay charge. Usual i can get my room, the procedure is 10am. The trimurti restautant service is good but not the food. Pool is worse, every i visit gettin dirty with the leaf, a bit disguating when i check pool bathroom. Maybe with the same price better choose garden palace hotel in the future.
Mimi L. Groups Indonesia, October 5, 2014
nice stay

clean, comfort, nice staff
8
great
Charles F. Families with young children Indonesia, October 5, 2014
good location

friendly staff, location, and free wifi
7
I'm visiting this hotel with my wife and young kid. Receptions girl is friendly and helpful, offering welcome drink while waiting for check in. Process check in quite fast, informed that I will get non smoking room as I requested. Room was ok, quite clean but bit noisy due to car call even some in the evening. Room cleanliness is Ok and everything working fine, hot water, air conditioning and various channel TV. I like hotel location which is in city center. One more thing. Resto staff also friendly and helpful, bit slow in service but still acceptable. Recommended!
Shelly T. Business travelers Indonesia, October 4, 2014
Not Bad

Location, condition and service
6.7
overall the stay is quite short and comfy, available for late check-in and the services are quite nice.thank you
Zopfan A. Business travelers Indonesia, September 28, 2014
Nice place but not for their wifi

Clean, good location, great bussiness center
7
Sarawanan T. Business travelers Malaysia, September 17, 2014
Fine hotel to stay

The food was excelent, staff very friendly even remember my name evry time, room cleaniness
8.3
I would say I can give 4 star for the stay here. Nothing much to complain. Thank all the staff during my stay and made my stay perfect.
Ahmad M. Groups Malaysia, September 17, 2014
Mercure Surabaya

Pleasant and good value for money
9.3
Heru W. Business travelers Indonesia, September 12, 2014
good hotel

location; food; price
8
strategis

Book now!

Sale ends soon!

Customers who looked at this Hotel were also interested in......

Hotel Santika Pandegiling Surabaya

Hotel Santika Pandegiling Surabaya

Very Good 8

from 753 reviews

Hotel Area: Surabaya Center

1) Service is good 2) Friendly staff 3) Cleanliness. Hajar, Malaysia November 16, 2014
Meritus Surabaya City Centre

Meritus Surabaya City Centre

Fantastic 8.1

from 721 reviews

Hotel Area: Surabaya Center

Artotel Surabaya

Artotel Surabaya

Very Good 7.9

from 618 reviews

Hotel Area: Surabaya Center

Grand Darmo Suite

Grand Darmo Suite

Very Good 7.9

from 333 reviews

Customers like this hotel for:
Nearest transport:
  • Wonokromo Railway Station (2.1 Km / 26 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (12.2 Km)
Customer comments:
  • "Location (city center)" , "Nice rooms" , "Pleasing staff " , "Value for money"
Top attractions in the area:
  • Bon Café (1.5 Km / 18 min walk)
  • Surabaya Zoo (1.6 Km / 20 min walk)
  • Surabaya Town Square (1.7 Km / 21 min walk)
  • Tunjungan Plaza Mall (2.2 Km / 27 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support


AS-AGWEB-3B08