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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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"Nice and comfortable room, friendly staff, nice breakfast..."

  • Herman, Indonesia
  • February 10, 2015
  • Area: Surabaya Center
  • Rooms : 125
  • Free Wi-Fi

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Room Types
Max
Rates
1 Queen Bed Superior City Side
2 Single Beds Superior City Side
1 Queen Bed Superior City Side
1 Queen Bed Superior City Side 3-2 Special Offer
1 Queen Bed Superior City Side Special Offer Flexible
1 Queen Bed Superior City Side Hotel Super Sale
1 Queen Bed Superior City Side Mercure Breaks Early
1 Queen Bed Superior City Side Hot Deal No Refund
1 Queen Bed Superior City Side Hotel Special Offer
1 Queen Bed Superior City Side Special Hotels on Sale
2 Single Beds Superior City Side
2 Single Beds Superior City Side 3-2 Special Offer
2 Single Beds Superior City Side Special Offer Flexible
2 Single Beds Superior City Side Hotel Super Sale
2 Single Beds Superior City Side Mercure Breaks Early
2 Single Beds Superior City Side Hot Deal No Refund
2 Single Beds Superior City Side Hotel Special Offer
2 Single Beds Superior City Side Special Hotels on Sale
1 Queen Bed Deluxe
1 Queen Bed Deluxe
1 Queen Bed Deluxe 3-2 Special Offer
1 Queen Bed Deluxe Hot Deal No Refund
1 Queen Bed Deluxe Hotel Special Offer
1 Queen Bed Deluxe Hotel Super Sale
1 Queen Bed Deluxe Mercure Breaks Early
1 Queen Bed Deluxe Special Hotels on Sale
1 Queen Bed Deluxe Special Offer Flexible
1 Queen Bed Superior City Side Best Rate with Breakfast
2 Single Beds Superior City Side Best Rate Breakfast
1 Queen Bed Deluxe Best Rate with Breakfast
1 Qn Bed Sup City Side Discover Central&East Java
2 Sg Beds Sup City Side Discover Central &East Java
1 Queen Bed Deluxe Discover Central&East Java
Superior Queen Room Discover Central&East Java
Superior Twin Room Discover Central&East Java
Superior Queen Room Best Rate with Breakfast
Superior Twin Room Best Rate with Breakfast
Superior Queen Room
Superior Queen Room-Hotdeal CCPrepaid No Refund
Superior Queen Room-Special promotion-Hotels on Sale
Superior Queen Room-Hotel Special Offer
Superior Twin Room
Superior Twin Room-Hotdeal CCPrepaid No Refund
Superior Twin Room-Special promotion-Hotels on Sale
Superior Twin Room-Hotel Special Offer
Superior Queen Room Hotel Special Offer - Flexible Rate
Superior Twin Room Hotel Special Offer - Flexible Rate
Superior Queen Room Mercure Breaks-Early / RO
Superior Twin Room Mercure Breaks-Early / RO
Superior Queen Room Hotel Super Sale
Superior Twin Room Hotel Super Sale
Superior Queen Room
Superior Twin Room
Superior Queen Room 3-2 Special Offer
Superior Twin Room 3-2 Special Offer

 

When would you like to stay at this hotel?


Photos of Mercure Surabaya Hotel

Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Guest Room
Guest Room
Mercure Surabaya Hotel Surabaya - Bathroom
Bathroom
Mercure Surabaya Hotel Surabaya - Exterior
Exterior
Mercure Surabaya Hotel Surabaya - Swimming Pool
Swimming Pool
Mercure Surabaya Hotel Surabaya - Fitness Room
Fitness Room
Mercure Surabaya Hotel Surabaya - Recreational Facilities
Recreational Facilities
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Restaurant
Restaurant
Mercure Surabaya Hotel Surabaya - Reception
Reception
Mercure Surabaya Hotel Surabaya - Lobby
Lobby
Mercure Surabaya Hotel Surabaya - Interior
Interior
Mercure Surabaya Hotel Surabaya - Interior
Interior
Mercure Surabaya Hotel Surabaya - Interior
Interior
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Meeting Room
Meeting Room
Mercure Surabaya Hotel Surabaya - Facilities
Facilities
Features of Mercure Surabaya Hotel
Facilities

24-hour room service

bar

business center

car park

coffee shop

concierge

facilities for disabled guests

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

tours

  
Sports and Recreation

fitness center

hot tub

indoor pool

massage

outdoor pool

spa

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

Book now!

Sale ends soon!

This renovated, luxury hotel is the answer to those seeking a stylish lodging quarter that prioritizes comfort and convenience. The 126 well-equipped rooms at Mercure Surabaya Hotel are categorized into an array of room configurations to suit all types of discerning travelers. Whether traveling on business or for pleasure, this hotel has something that will please potential guests. Located on Jalan Raya Darmo, the center of Surabaya, guests are not too far from the many attractions in the area, namely the Surabaya Zoo and Plaza Tunjungan - the city's biggest shopping center. For those preferring to stay indoors, there are countless facilities to take advantage of like the 24-hour coffee shop, an outdoor swimming pool, a fitness center, a spa, and two restaurants to choose from. At Mercure Surabaya Hotel, the rates are affordable, the location is ideal, and security and comfort are second-to-none. This renovated, luxury hotel is the answer to those seeking a stylish lodging quarter that ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Distance to Airport
20. Km

Number of Rooms
125


Recent customer comments

Filter by Traveler Type

 

Very Good

7.8

based on
1106 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1106)
Sort by:
Hudiaratama H. Couples Indonesia, April 19, 2015
thanks thanks thanks

thanks thanks thanks
10
thanks thanks thanks
Suryadi A. Business travelers Indonesia, April 15, 2015
Good For Business Trip

Services, Room and Facilities good
8
Quite Impressive
Anna Y. Families with older children Indonesia, March 22, 2015
everything is great except for the front desk staf

location, comfort, wifi
7.3
We booked many rooms (2 room. From agoda and 3 others from packages) because it was my sister wedding day. the first day, everything done quite well. The 2nd day,after the holy matrimoni,we need to retouch our make up but 2 rooms that we booked from agoda were not ready. front desk kept telling us to wait from 12 to 2.30pm. I have to call many times to front desk, explain the situation many times bcoz they seems didnt understand or didnt care that the delay could ruin our busy schedules because that was a wedding day... quite big wedding ceremony, thats why we chose mercure. Because the rooms for make up couldnt ready for 2 hours,then we had no choice except to open the honeymoon suite room for preparation. the result, the room that was prepared for honeymoon became so dirty... lots of people came and go, they use the bathrooms, the bed, etc.... front desk staffs (a woman) said that we had to wait because we booked online... A stupid reason,no apologize from them... i have travelling almost around the world,always book my hotels via agoda,never have problems like this.... in my own country... What a pity...
Anna Y. Couples Indonesia, March 22, 2015
everything was great except for the front desk

location, food, room
7.7
Everything was great excepr for the front desk lady who was on duty on that 21st april about 12-2 pm... could only say "yes,okay,yes,sorry,okay i will call u back in a few moment, then.... no call at all... until 5x then we lost our patience...
Anton P. Solo travelers Indonesia, March 21, 2015
Standard hotel

Average hotel
6.3
Average stay
Indah S. Business travelers Indonesia, March 11, 2015
the interior of the restaurant was good

food, restaurant, room
7.7
Herman S. Couples Indonesia, February 10, 2015
Nice Hotel, friendly staff

Nice and comfortable room, friendly staff, nice breakfast
7.7
Elisa S. Families with older children Indonesia, February 3, 2015
Comfortable stay

Location, staff, cleanliness
8.3
Its our third stay in this hotel. The service was better this time. The room is as good as before so it seems that every room is maintain to a certain standard.
Yuni H. Families with young children Indonesia, February 2, 2015
Value for money hotels

Room, ambience
9.3
I can say the ambience in room and corridor was so good. As they do renovation, hmm i cant say it is clean. And the staff reception, not too great since i visited 1st time. Need to wait room (even i mentioned early check in). This is my 8th times stayed there. But i cant meet same staff in reception. So they cant treat me as loyal guest. Well, later should be better with renovate room. (Dont mark up the price or guest will choose beautifull cheap boutique hotel around surabaya)
Felix B. Couples Indonesia, January 24, 2015
Good stay

Clean, comfort, good service
8
< Previous page 1 - 10 of 1106 reviews Next page >

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Sale ends soon!

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Customers like this hotel for:
Nearest transport:
  • Wonokromo Railway Station (2.1 Km / 26 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (12.2 Km)
Customer comments:
  • "Location (city center)" , "Nice rooms" , "Pleasing staff " , "Value for money"
Top attractions in the area:
  • Pasar Keputran (0.3 Km / 4 min walk)
  • Colors Pub & Restaurant (1.4 Km / 17 min walk)
  • Bon Café (1.5 Km / 18 min walk)
  • Surabaya Zoo (1.6 Km / 20 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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