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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia

Recent customer reviews

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Very good

7.8

based on 1225 reviews

715 reviews in English

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.3
All reviews (1225)
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Kien C. Business travelers Malaysia, September 8, 2014
Review

Nothing great but good rate for that day.
6
Funny thing is with this hotel there is no room service menu in the room. I wanted to order some food but do not brother to call to ask for menu. Very strange for a reputable hotel chain who does not have room service menu.
Rommy G. Couples Indonesia, September 7, 2014
Good

Location, comfortable, price
8
Im so good
Caroline S. Couples Indonesia, September 5, 2014
my oppinion

location, food.
7
Ok
Jamaluddin J. Families with young children Indonesia, August 31, 2014
Comfortable Hote

Good Breakfast, Place and swimming pool
9.3
I really enjoy and feel comfortable to stay at this hotel. I'll come back to stay at this hotel.
Dewi D. Business travelers Indonesia, August 29, 2014
accessible and cozy ...

Location - food - staffs
8.3
Mercure Surabaya -- its location is superb, very easy access to public transport but inside it is soundproofed of very hectic traffic outside the hotel so in all its nice to stay in to.
Felix B. Couples Indonesia, August 27, 2014
Good Stay

Clean, good location, comfort
8
Calvin T. Business travelers Singapore, August 23, 2014
Value price and good hotel

Good hotel and good value - wonder service staffs across the whole hotel
8.3
Pleasant and warm staffs . Good food value for breakfast and great room.
Jerry A. Business travelers Indonesia, August 21, 2014
Good Chain Hotel

Location and room
7.7
I was in surabaya for business trip. The location of this hotel is good, near to city center. The room quality is good, as it is a chain hotel. So no doubt with its room cleanliness and comfort.
Peter S. Couples Singapore, August 20, 2014
Nice pleasant stay

The room, swimming pool, and breakfast
8
Pleasant and enjoyable with helpful friendly staff.
Hendrik T. Business travelers Indonesia, August 13, 2014
Nice !

Staff, swimming pool, location
8.3
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