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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1027 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1027)
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David S. Business travelers Indonesia, July 31, 2013
Centrally located hotel for business trip

Staff friendliness, overall cleanness and good housekeeping service.
9.3
The hotel is centrally located in the city of Surabaya. The hotel is clean and staff are friendly. The only thing to improve is the Internet connection speed. It is quite slow, both with wifi and also the provided LAN.
Hadi S. Couples Indonesia, July 29, 2013
Mercure Surabaya Hotel

best location/nice furniture/clean room
5.3
Li S. Business travelers China, July 27, 2013
just so so

a good location
6.3
it is a nice hotel compare the other hotel I stay in Surayaba.. but the condition for the internet is not good,, also take too much time if you want to print something..
Ken A. Business travelers Singapore, July 26, 2013
business outstation trip

staff, room, food; they were all great for me.
8.3
wifi is strong and fast in lobby and slightly weaker in room they have a cafe, and 3 other restaurants serving chinese, local and japanese food it's easy to get blue bird taxi, just tell the staff to walkie talkie one for you and they always use meter. the room is good, comfortable enough and their spa has good masseurs that delivers a great massage. i visited galaxy mall, its a great place for food and shopping.
Marc L. Couples United States of America, July 26, 2013
Great value hotel nestled in the heart of the city

Breakfast buffet, large room, fast internet
9.3
We had a wonderful day at this hotel. The check in and check out was super fast, friendly and efficient staff, and the bathroom was so well designed!
Aris K. Business travelers Indonesia, July 22, 2013
Awesome... the staff had prepared for my arrival..

nice, cozy, strategic place
7.7
It was amazing, a clean hotel... I was excited by the service.
Astrid D. Business travelers Indonesia, July 20, 2013
okay for a brief stay

nice, clean, and fine hotel
7.7
hotel is not new, but everything was solemnly well-managed. so i didn't regret my stay at this hotel. will come back soon.
Leslie L. Business travelers Indonesia, July 17, 2013
Nice business hotel

Variety of local breakfast food, nice to have meetings in the lounge hotel, and at the center area
6.3
It was pleasant staying at Mercure Surabaya Hotel, the center location of the hotel is ideal for reaching both business central and shopping center in Surabaya
Suriharto L. Couples Indonesia, July 7, 2013
Pleasant stay

central, nice, and good location
8.7
The hotel is centrally located in surabaya. near to tunjungan, which is a retail haven in Surabaya. I chose this hotel, since it is convenient to go to rail station Gubeng, only 15 min with Taxi, and Taxi is relatively easy to get. For shopping, head to Tunjungan which is north of this htoel. You will come to Tunjungan Plaza
Indra W. Business travelers Indonesia, July 6, 2013
affordable hotel for conference and bussiness

confortable room
7.3
it was a short & comfortable stay. huge conference ballroom and friendly staff for service

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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