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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1008 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1008)
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Soon H. Couples Malaysia, February 13, 2013
clean and convenient hotel

good facility
6.7
Only one night stay and it is near to airport. Very noisy as construction of building next to hotel is in progress.
Shopping Tip: Near to Tunjungan plaza, biggest shopping mall in town.
Eko S. Business travelers Indonesia, February 12, 2013
good hotel and good location

best hotel
8
good location and not so far from the airport and railway station,near bussines area
Hotel Feature Tip: good..good
Chee T. Couples Singapore, February 12, 2013
An isolated hotel with shops in the surrounding

Good Chinese Restaurant
7
very helpful receptionists. there is no tour desk or someone knowledgeable about tours in the city.
Shopping Tip: Hire taxi to bring one around.
Anggita W. Families with young children Australia, February 10, 2013
awful and will never return

very lazy and unmotivated staff.
2
we have stayed at many different hotels part of the accor hotel chain and this is by far the worse of them all.
Emmanuel D. Couples Belgium, February 5, 2013
Overall good value for money

good free wifi
6
The hotel is the middle of the CBD, good location if you come to do business in Surabaya. The Wifi is good and free, we stayed on the 10th floor and did not hear anything from the busy traffic. You have three dining options, Japanese, International and Chinese and a coffee lounge. The food served at the International and Chinese restaurant were just average in quality and the staff performance was disappointing; they significantly lack of training, the staff is smiling but they forget to give you cutlery when they bring your food, or they bring your drinks and then disappear without taking your food order. The room is very basic and the TV has many international channels..
Sightseeing/Attractions Tip: The US consulate has moved to another location on the other side of town (Citraland 35 minutes by taxi)
Ida B. Business travelers Indonesia, February 2, 2013
nice hotel

close to central city
8.3
A very convenient hotel with a good service in front desk and doors.
Vicky R. Groups Indonesia, February 1, 2013
Great location, service with smile, good food

great service to my father while he is comin with wheelchair
8.3
It's about 30 minutes from airport, easy to find. great service while my father using a wheelchair, easy taxi call from hotel Quick response, can even get early check in
Andy W. Business travelers Singapore, January 30, 2013
The room space was enough, clean and new

Nice food, the room was very comfortable and the bathroom is lovely
6
Elena S. Business travelers Indonesia, January 30, 2013
business hotel

center, clean, fast
6
nice hotel located in the central of Surabaya city, an old building, but nicely renovated
Andrew J. Business travelers Indonesia, January 26, 2013
it was very good

clean, good area, safe
9.7
it was a nice stay, after the business duties, Mercure can be a nice relaxing accomodation

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Mercure Surabaya Hotel SurabayaMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - FacilitiesMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - ReceptionMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - Swimming PoolMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Recreational FacilitiesMercure Surabaya Hotel Surabaya - LobbyMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - BathroomMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - ExteriorMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Fitness RoomMercure Surabaya Hotel Surabaya - Guest Room

Customer Reviews - Mercure Surabaya Hotel, Surabaya

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