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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1032 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1032)
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Yudian L. Business travelers Indonesia, February 17, 2013
Lovely hotel and great location

Great service
9.3
For me mercure its hotel with great location.. Near from the city.. Good service..
Shopping Tip: Near sogo.. By taxi around 5-10 mina..
Budi B. Business travelers Indonesia, February 17, 2013
location near to shopping, central area

location location
7.7
Hendy M. Business travelers Indonesia, February 16, 2013
Good Hotel and Good Service

Spacious Room and Fast Internet in room
8.7
the room was quite big and it had a modern look and still quite new. the only hiccup was when check-in, i got the twin bedroom instead of queen size bedroom that i booked using agoda. the receptionist said it didn't confirm the queen size bedroom. so traveler should contact directly to hotel after booking if you have special request. the breakfast was also good with varieties with a price tag.
Yuli P. Families with young children Indonesia, February 14, 2013
Supposed to be a good one but,,,

in the center of city
9.7
the room was good, but badly couldn't stay there even just to see the room :(. It's supposed to use as a family holiday, but suddenly my son felt down and has to stay in the hospital. Only my husband check in late at night, and has to go to hospital really in the morning. It seems to be nice stay...
Soon H. Couples Malaysia, February 13, 2013
clean and convenient hotel

good facility
6.7
Only one night stay and it is near to airport. Very noisy as construction of building next to hotel is in progress.
Shopping Tip: Near to Tunjungan plaza, biggest shopping mall in town.
Eko S. Business travelers Indonesia, February 12, 2013
good hotel and good location

best hotel
8
good location and not so far from the airport and railway station,near bussines area
Hotel Feature Tip: good..good
Chee T. Couples Singapore, February 12, 2013
An isolated hotel with shops in the surrounding

Good Chinese Restaurant
7
very helpful receptionists. there is no tour desk or someone knowledgeable about tours in the city.
Shopping Tip: Hire taxi to bring one around.
Anggita W. Families with young children Australia, February 10, 2013
awful and will never return

very lazy and unmotivated staff.
2
we have stayed at many different hotels part of the accor hotel chain and this is by far the worse of them all.
Emmanuel D. Couples Belgium, February 5, 2013
Overall good value for money

good free wifi
6
The hotel is the middle of the CBD, good location if you come to do business in Surabaya. The Wifi is good and free, we stayed on the 10th floor and did not hear anything from the busy traffic. You have three dining options, Japanese, International and Chinese and a coffee lounge. The food served at the International and Chinese restaurant were just average in quality and the staff performance was disappointing; they significantly lack of training, the staff is smiling but they forget to give you cutlery when they bring your food, or they bring your drinks and then disappear without taking your food order. The room is very basic and the TV has many international channels..
Sightseeing/Attractions Tip: The US consulate has moved to another location on the other side of town (Citraland 35 minutes by taxi)
Ida B. Business travelers Indonesia, February 2, 2013
nice hotel

close to central city
8.3
A very convenient hotel with a good service in front desk and doors.

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Mercure Surabaya Hotel SurabayaMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - FacilitiesMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - ReceptionMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - Swimming PoolMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Recreational FacilitiesMercure Surabaya Hotel Surabaya - LobbyMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - BathroomMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - ExteriorMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Fitness RoomMercure Surabaya Hotel Surabaya - Guest Room

Customer Reviews - Mercure Surabaya Hotel, Surabaya

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