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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1044 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1044)
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Dewi A. Families with young children Indonesia, December 21, 2012
nice hotel with big room and hospitality

room is big
6
need more attention for the bath room...too small, for the box of shower when we open the door (the door open out side from the box)...water could be drop all over the floor. Its not comfort for people who love the dry and tidy floor. And for rhe towel need to rejuvenate We very appreciate for the hospitality, very nice food and room service.
Restaurant Tip: There are more option of food for breakfast...of course with taste not bad
Phachanok P. Business travelers Thailand, December 19, 2012
Good location in the City

Good Location, Good service, and Good hotel
6
Hung T. Solo travelers Canada, December 16, 2012
Value for money

Clean and well maintained
7.7
The location is good but not a lot of food outlets around. The staff are friendly and the restaurants are OK. However someone else charged their dinner to my room. Whoever it was only indicated my room number but not my name and the Hotel's restaurant still accepted this. So check your bill carefully when you check out.
Shahril G. Couples Malaysia, December 16, 2012
Good location

Good service and staff
8.7
Great hotel however the traffic in front can be bad. Overall the rooms are clean. Amenities are great. Staff service is excellent
Hotel Feature Tip: Pool
Elizabeth A. Solo travelers Nigeria, December 13, 2012
Nice Hotel

Nice staff with smile
10
My third stay at Mercure Grand and all I can is I will stay there again and again and again.
Yulika P. Families with young children Indonesia, December 12, 2012
luxurious hotel with friendly service

I like the safety system of this hotel
9
I enjoyed staying in this hotel. Great hotel with affordable price. The hotel really cares about guests privacy and safety. The room is modern and clean. The food is really tasty and the service is really friendly.
Linda D. Business travelers Indonesia, December 11, 2012
Small room

location at main road
4.7
Quiet difficult to use the Card key elevator and magnet system of the card key have to upgrade.
Jessica L. Business travelers Indonesia, December 11, 2012
All time favorite hotel in Surabaya!

Near the town, previously there is a 24hrs supermarket nearby but right now the supermarket is closed since they got fire accident.
9
As usual, always good to stay here. My favorite business hotel since 2007. They have a good food and good room.
Sightseeing/Attractions Tip: You may see the oldest hospital in Surabaya here ;D If you don't wish to eat breakfast at the hotel, you can get breakfast at nearby McDonalds.
William C. Solo travelers Singapore, December 6, 2012
Good service

Clean and safe
8
Good hotel with reasonable rate, easy access to airport because there is taxi Blue Bird stand inside the hotel
Hotel Feature Tip: Dim Sum at this hotel is good and cheap with extra 50% discount
Lim Y. Families with young children Singapore, December 6, 2012
Good Value

Bed
7.7
The hotel is located closed to Ciputra world, a new integrated sopping complex. Taxi can be easily arrganded as it is under the management of Accor Group. General feeling is good when check in and the free wifi (plus fast downloading speed) is fantastic after a day of travel.

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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