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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 1148 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1148)
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Merlin L. Business travelers Indonesia, March 1, 2013
Not recommended

Convenient Location
3.7
Will not come back to this hotel! We requested for smoking room and the corridor in the smoking floor has very bad smell. The room also has weird smell. I changed room twice. 1. the room so smelly 2. the room window is broken and the AC compressor sound very loud. It took me 3 calls and 1 hour time to get a mineral water from the room service. overall a side from the location this hotel is a no no.
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Ferry H. Couples Indonesia, February 28, 2013
Lovely hotel and service with a smile

location hotel is very close to downtown
7.3
This hotel nice rooom and good service. Mercure Grand Mirama Surabaya is situated on the main route through Surabaya, next to consulate and government offices and tourist attractions such as the Tugu Pahlawan heroes monument and the zoo. Ideal for business and leisure travel, boasting easy access to Gubengrailway station and the airport, the Mercure Surabaya hotel features 126 rooms including seven suites with exclusive butler service, two restaurants, a coffee lounge, pool bar, three meeting rooms, a ballroom, swimming pool, fitness centre and spa.
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Linda D. Solo travelers Indonesia, February 28, 2013
Nice hotel

Location n cleaness
6
The hotel location close to the city area, which is nearby to most crowded place in surabaya.
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Eva S. Couples Indonesia, February 25, 2013
Good location , Big room size, with smile

The rooms clean, good view, quiet and fresh
9.3
I enjoy stay in this hotel, the rooms quite big, the toilet clean and totally start from receptionist, room service very good , also as I extend to stay till 16.00 , additional charges are very rational .
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Arie W. Couples Indonesia, February 25, 2013
near to darmo hospital

cheap price, good breakfast and near to darmo hospital
6.3
cheap price, good breakfast and near to darmo hospital. close to atm centre
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Christine H. Business travelers Indonesia, February 19, 2013
Great hotel with very friendly staff in city cente

Friendly staff, nice food, clean room
6.7
I'm happy with the friendliness, fast response staff, nice food at Lan Hua Chinese Restaurant!
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Lexius P. Business travelers Indonesia, February 17, 2013
simple, nice and clean

best location in the middle of the city, good for business purpose
7
the hotel building is not new anymore but been renovated well.
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Yudian L. Business travelers Indonesia, February 17, 2013
Lovely hotel and great location

Great service
9.3
For me mercure its hotel with great location.. Near from the city.. Good service..
Shopping Tip: Near sogo.. By taxi around 5-10 mina..
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Budi B. Business travelers Indonesia, February 17, 2013
location near to shopping, central area

location location
7.7
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Hendy M. Business travelers Indonesia, February 16, 2013
Good Hotel and Good Service

Spacious Room and Fast Internet in room
8.7
the room was quite big and it had a modern look and still quite new. the only hiccup was when check-in, i got the twin bedroom instead of queen size bedroom that i booked using agoda. the receptionist said it didn't confirm the queen size bedroom. so traveler should contact directly to hotel after booking if you have special request. the breakfast was also good with varieties with a price tag.
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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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