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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Reception Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Swimming Pool Mercure Surabaya Hotel Surabaya - Recreational Facilities Mercure Surabaya Hotel Surabaya - Lobby Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Bathroom Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1116 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1116)
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Young W. Business travelers Taiwan, December 25, 2014
Expensive 4 star

Many choice of restaurants, big room, old school?
7.3
Stefanie M. Business travelers Indonesia, December 24, 2014
Smells not good in the room, food taste so bad

Good location
9.3
Only 1 day
Henry S. Families with young children Indonesia, December 24, 2014
good hotel with great location

location, price and good service
7.7
overall everything is good and will be back again for sure
Monica M. Business travelers Indonesia, December 20, 2014
in the city, clean and comfortable

food
6.3
Having a quiet small room, but clean and comfortable. It is famous for breakfast.
Bruce H. Business travelers United States of America, December 17, 2014
Location

1. Staff good 2. Pool 3. Biz center
8
Very good staff-attentive and helpful
Huichien H. Business travelers Taiwan, December 13, 2014
Good

Closer
8
Lilik R. Couples Indonesia, December 7, 2014
nice location

the hotel is under renovation, I've dinner time with my husband at trimurti restaurant and the menu is sushi but the food is cold
7
It's nice to have a weekend day with family here
Budi B. Business travelers Indonesia, December 7, 2014
room a bit old

room a bit old by now, not much thing to do there, parking area is far and entrance from parking to lobby must through main entrance only
7
Swee H. Couples Singapore, November 20, 2014
Don't expect too much

Location, friendly staff
6
Tried the breakfast for 1 day, quite disappointed with the variety & quality of the food as compared to my 1st stay in Aug 2011 which my family really enjoyed eating during our week stay. Noticed the bathroom towels & bed sheet/pillow covers were all worn out now. Room were clean & quite comfortable to sleep.
Andree A. Families with young children Indonesia, November 9, 2014
Old hotel, service not good

Location
5
The location is quite good. The room was very old and the bathroom tile is not clean. The shower facility also very old. The attitude of the staff is not pleasant, no smile in their face. It seems they only do their job or duties.

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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