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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1066 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1066)
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Lim Y. Families with young children Singapore, December 6, 2012
Good Value

Bed
7.7
The hotel is located closed to Ciputra world, a new integrated sopping complex. Taxi can be easily arrganded as it is under the management of Accor Group. General feeling is good when check in and the free wifi (plus fast downloading speed) is fantastic after a day of travel.
Lina S. Couples Indonesia, December 2, 2012
Lovely hotel

The service of the staffs are very good
8.7
when we have breakfast on saturday. the condition of the restaurant not like usual. very crowded. the staffs all busy to prepare the lunch party. even still 9 am. it's not comfortable.
Restaurant Tip: LAN Hua resto, very nice
Charly D. Couples Indonesia, December 2, 2012
nice hotel

near to city centre
7.7
its ver wonderfull hotel and nice, the swimming quit dirty but it doesnt matter, bcoz the design very good and many people swim there... very valuable money
Hansen H. Business travelers Indonesia, December 1, 2012
Good affordable Hotel

free wi-fi
8
my check-in is a little bit delayed, because they ask the print voucher from agoda which i've never been asked in many hotels that i booked via agoda. the overall quality of the hotel is good. the lounge is also a good place to have a chat with business partner.
Lina S. Solo travelers Indonesia, November 30, 2012
Very nice room and polite staffs

Good food in the hotels
8.7
Breakfast taste is ok also give us local food, Javanese food included "Jammu"
Restaurant Tip: LAN Hua Chinese restaurant, very nice
Rio R. Business travelers Indonesia, November 30, 2012
great location, comfortable room

fast internet, good air conditioning
7.7
location was good, not exactly in the heart of the city but it was close enough for me. the price of the breakfast was pretty high compared to local standards (around us$). service was ok, comfortable room to sleep in. size of the room was appropriate given the price range of the hotel.
Susan S. Business travelers Indonesia, November 28, 2012
very nice place

there's any smoking area floor
8
i feel enjoy stayed there. if i go back to surabaya, definitely choose this place for stay. very recomended.
Win B. Solo travelers Indonesia, November 24, 2012
Lovely Hotel with excellent service

Located on one of Surabaya's main roads
7.7
Clean and sufficient space of the hotel room. I spent 3 nights in this hotel and definitely will stay here again when i visit Surabaya city. The hotel staffs were all very helpful and friendly which I think is one the main selling point of this hotel. Definitely worth the value of staying...
Harry T. Groups Singapore, November 22, 2012
Spacious, Clean and Friendly hotel

Courteous staff, spacious clean rooms and great breakfast
9.7
The staff at reception was really friendly and helpful. There was a minor confusion over the room but they were able to resolve it quickly. The rooms were clean and spacious and the breakfast spread was sufficient and service at the food counters was great. The quality of food in the Chinese restaurant was really good and the price was fair.
Herman G. Business travelers Indonesia, November 22, 2012
Nice clean and organized

Profesional staffs
7.7
Nice and very clean room, the hotel staffs were very helpful and professional, although the area is a bit far from the shopping center but its is a peacefull stay away from the city noise. I would definitely come back again and will recoomend this place to a friend

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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