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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia

Recent customer reviews

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Very good

7.8

based on 1220 reviews

711 reviews in English

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.3
All reviews (1220)
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Linda D. Solo travelers Indonesia, February 28, 2013
Nice hotel

Location n cleaness
6
The hotel location close to the city area, which is nearby to most crowded place in surabaya.
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Eva S. Couples Indonesia, February 25, 2013
Good location , Big room size, with smile

The rooms clean, good view, quiet and fresh
9.3
I enjoy stay in this hotel, the rooms quite big, the toilet clean and totally start from receptionist, room service very good , also as I extend to stay till 16.00 , additional charges are very rational .
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Arie W. Couples Indonesia, February 25, 2013
near to darmo hospital

cheap price, good breakfast and near to darmo hospital
6.3
cheap price, good breakfast and near to darmo hospital. close to atm centre
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Christine H. Business travelers Indonesia, February 19, 2013
Great hotel with very friendly staff in city cente

Friendly staff, nice food, clean room
6.7
I'm happy with the friendliness, fast response staff, nice food at Lan Hua Chinese Restaurant!
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Lexius P. Business travelers Indonesia, February 17, 2013
simple, nice and clean

best location in the middle of the city, good for business purpose
7
the hotel building is not new anymore but been renovated well.
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Yudian L. Business travelers Indonesia, February 17, 2013
Lovely hotel and great location

Great service
9.3
For me mercure its hotel with great location.. Near from the city.. Good service..
Shopping Tip: Near sogo.. By taxi around 5-10 mina..
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Budi B. Business travelers Indonesia, February 17, 2013
location near to shopping, central area

location location
7.7
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Hendy M. Business travelers Indonesia, February 16, 2013
Good Hotel and Good Service

Spacious Room and Fast Internet in room
8.7
the room was quite big and it had a modern look and still quite new. the only hiccup was when check-in, i got the twin bedroom instead of queen size bedroom that i booked using agoda. the receptionist said it didn't confirm the queen size bedroom. so traveler should contact directly to hotel after booking if you have special request. the breakfast was also good with varieties with a price tag.
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Yuli P. Families with young children Indonesia, February 14, 2013
Supposed to be a good one but,,,

in the center of city
9.7
the room was good, but badly couldn't stay there even just to see the room :(. It's supposed to use as a family holiday, but suddenly my son felt down and has to stay in the hospital. Only my husband check in late at night, and has to go to hospital really in the morning. It seems to be nice stay...
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Soon H. Couples Malaysia, February 13, 2013
clean and convenient hotel

good facility
6.7
Only one night stay and it is near to airport. Very noisy as construction of building next to hotel is in progress.
Shopping Tip: Near to Tunjungan plaza, biggest shopping mall in town.
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