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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1070 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1070)
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Franciscus K. Couples Indonesia, October 21, 2012
"Luxury hotel with affordable price"

The hotel is very concern with safety of their guests. Wide space in the room with a peace ambience.
8.7
this hotel is suitable for family or businessman who want to stay near the city centre because it is located at the main road on the way to city centre. access to public facilities are easy. the hotel's atmosphere is very nice, it made me feel relax and peace in mind.
Po H. Solo travelers Taiwan, October 12, 2012
The room is fine

location
8
Be careful to request for a room away from the elevator. It could be very disturbing. Otherwise the supplies in the room is fine.
Sandy P. Solo travelers Indonesia, October 7, 2012
Lovely hotel with great location

They have a very nice chinese restaurant, clean room
9.3
I stayed for 1 night there. It's very convenient. Close to the city center But you have to take a cab to find something to eat because there are not too many restaurants within walking distance from the hotel
Try W. Families with young children Indonesia, October 7, 2012
Great location but small rooms

clean hotel
7
It is a clean hotel, but What I Love is the swimming pool,although it is an outdoor pool, but its not hot n sunny due to the sun shining above, because of many trees grown up around the pool...
Robert S. Couples Indonesia, October 7, 2012
Good location

Price
7.7
Best hotel when come to surabaya. Beside it has a great location, it also havea good service. All the receptionist as well as the cleaner, the staff and the guard all very friendly. It is one of my recomended hotel while visiting surabaya.
Mohd W. Couples Malaysia, October 6, 2012
Lovely Hotel with Lovely Staff

Clean, easy acess and good facilities
8.7
A very enjoyble stay and full of good memories for both of us in Surabaya. The trip to Mount Bromo and Lapindo Mud was great, and rarely found in other places. The more important thing is that the people we met in Surabaya are very friendly and polite. Our visit to mosques like Cheng Hoo Mosque and National Mosque was good to remember, at least some difference from what we have seen in other parts of the world. Thank you Surabaya,thank you all the staff in Mercure,for making us really happy and looking forward to visit again next time.
Shopping Tip: There are quite number of shops not far from the hotel where you can get cheap and quality products like leather,bags,and clothings.
Asmah A. Business travelers Malaysia, October 5, 2012
nice hotel.

cosy room decoration, helpful staff, clean
8.7
Overall the hotel service is very good. The staff is very helpful. The room is very cosy, clean. Good location, close to shopping mall, city centre...free wifi in the room n the lobby.... Dont worry, thr international power socket is also available.... The food that available at this hotel is awesome! However, the room is quite small and if you intend to use iron and the board, book earlier..or you might going out without ironing your dress...
Riduan Y. Business travelers Malaysia, October 3, 2012
Secure and Handy Location

Security system is awesome
9.7
I am so surprise that they even check the taxi boot for securty reason. They have a good collaboration with bluebird taxi which is the best taxi in town.
Hotel Feature Tip: Good wireless internet connection and have a beautiful swimming pool.
Marcelinne H. Business travelers Indonesia, September 26, 2012
great location, but the breakfast standart only

nice pijama
7.3
the location is very strategic. in the middle of the town, so can reach every area at surabaya. for go to tunjungan plaza shopping centre only take 10 minute. but the breakfast is standart, i was expecting can find the menu like novotel surabaya, but in mercure the menu limited only. the room also dont have channel list for tv program, i need to call 3 times , asking for the list.
Shopping Tip: This hotel is good for business, because the hotel is stratic to everywhere
Bobby W. Couples Indonesia, September 24, 2012
Great Location in the city centre

Location was great
6.3
Nice Hotel in the city, recommended for stay in Surabaya.

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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