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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia

Recent customer reviews

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Very good

7.8

based on 1223 reviews

713 reviews in English

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.3
All reviews (1223)
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Andrew J. Business travelers Indonesia, January 26, 2013
it was very good

clean, good area, safe
9.7
it was a nice stay, after the business duties, Mercure can be a nice relaxing accomodation
Marcellino S. Solo travelers Indonesia, January 26, 2013
A nice hotel

at the right place in the city
7.7
i stay for 2 nights and i've got a good time in this hotel...good food, good place
Jimmy S. Business travelers Indonesia, January 23, 2013
lovely hotel and good hospitality

wifi service and nice pillows
8
I had a pleasant time staying at mercure surabaya.
Kwendy A. Business travelers Indonesia, January 23, 2013
Good Hotel at strategic location

great location, good price
9.7
the room is clean and nice, very comfortable. the location is nearby to shopping mall, and very easy to go everywhere around the town. the reception is helpfull and quick in check in process, which is important for business traveller who want to get rest quickly to room.
Natalia F. Business travelers Indonesia, January 23, 2013
nice hotel with nice service and big room

good service, big room, good breakfast
9
i am happy staying in mercure because it is big room with good service and also verygood breakfast. its location also good, near the food place like hoka-hoka bento and others. the location is strategic.
Ricky G. Couples Indonesia, January 22, 2013
Nice hotel with big room

big room, free wifi
7
The hotel is located in one of the main road in Surabaya. There is blue bird taxi stand in front of the hotel so travelling should not be an issue. The room is big but no bathtub in the superior room. Note that 8th floor is an executive ladies floor with pink color theme decoration. On some night there was problem with foul odor from the bathroom but you can ask the staff to apply some air freshener. Swimming pool is big enough and quite clean with natural shade from tree foliage.
Evie D. Families with young children Indonesia, January 19, 2013
Warmest services and very comfortable room set up

Room set up
7.3
Comfortable feeling when enter the room. Spacious room size.
Wendy L. Business travelers Singapore, January 19, 2013
Good location

Good location, rooms are reasonable.
6.3
5-10mins away to shopping mall. reasonable location and accessibility.
Durairajoo T. Solo travelers Singapore, January 13, 2013
Lovely hotel but limited local food variety/choice

good location, friendly staff, good maintenance
6.3
A pleasant stay with good service from friendly basic English speaking staff. Good room service and the cleaning of room. However, the trimurthi restaurant needs to work on its buffet spreads (breakfast, lunch and dinner) - rather limited and cost ineffective!
Sightseeing/Attractions Tip: The hotel is a stone's throw away from key historical sites in the core of the city and huge malls.
Adrian D. Business travelers Indonesia, January 11, 2013
Good hotel

nice room
7.7
Nothing much to say about this hotel. They are good (not the best) at everything. comfy room, good location, etc. will certainly go back to this hotel. worth the price.
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