or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

Book now!

Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Facilities Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Reception Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Swimming Pool Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Recreational Facilities Mercure Surabaya Hotel Surabaya - Lobby Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Bathroom Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Meeting Room
Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Very Good

7.8

based on
1015 reviews

Value for Money
7.7
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (1015)
Sort by:
Ananta A. Families with older children Indonesia, December 26, 2013
Comfortable

Large Room, Clean, Friendly Staff
8
Andreas H. Business travelers Indonesia, December 22, 2013
Nice stay in Surabaya, nice city and nice hotel,

Friendly, Clean and good location
7.3
pretty good
Ronny H. Families with young children Indonesia, December 14, 2013
quite unpleasant experience

good location,clean room,good restaurant
6
bad customer service.they didnt have any connecting room for family,very noisy due to construction next door(insufficient sound absorb),poor ammenities facility.we were given just 1 toothbrush, 1 soap,1 shampoo for each room.we had to wait 40mins for our checkin.the bed was moving around,cant sleep really well
Janice L. Business travelers Malaysia, December 10, 2013
Everage, room light too dark.

Big pool, everage room.
7
Stay was just everage didnt meet my expectation. It could be better than that.
Janice L. Business travelers Malaysia, December 8, 2013
Nice, good and worth it

Large room, nice breakfast, free internet in the room
8
Good, easy ascess, free internet, swimming pool, gym,Nice stay and pleasant.
Elisabeth M. Business travelers Indonesia, December 6, 2013
was okay, but i wont return

fast internet, location, easy access to public transport
5.3
was okay, but i dont thing i will return. the FO staff is so slow
Tamara B. Business travelers Indonesia, December 6, 2013
its unpleasant

location
4.7
its unpleasant experience, i don't like the room with tacky pink one side wall, there's stained on my bed, the bathroom is really small and not comfortable.
Shirley T. Families with older children Indonesia, December 1, 2013
very nice and homey

easy access, friendly staff and quick response
8
Wiryo H. Families with young children Indonesia, November 30, 2013
Mercure as it should be

Staffs, Cleanliness and Comfort
8.7
We had a nice stay here. Staffs were friendly, room was spacious and clean. Location is in city center, but you better use taxi or own/rented car, since there were no adequate public transport nearby. The only tiny complain: the wellness area was so tiny, and was full with fitness members. Sauna was not warm enough and the whirlpool was not always ready.
Dwiyacitta G. Business travelers Indonesia, November 30, 2013
nice hotel with good indonesian restaurants

Clean room, centrally location, many choices of room services
8

Book now!

Sale ends soon!

Mercure Surabaya Hotel SurabayaMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - FacilitiesMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - ReceptionMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - Swimming PoolMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Recreational FacilitiesMercure Surabaya Hotel Surabaya - LobbyMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - BathroomMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - InteriorMercure Surabaya Hotel Surabaya - ExteriorMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Meeting RoomMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - RestaurantMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Guest RoomMercure Surabaya Hotel Surabaya - Fitness RoomMercure Surabaya Hotel Surabaya - Guest Room

Customer Reviews - Mercure Surabaya Hotel, Surabaya

AS-AGWEB-3C05