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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 182 reviews

Value for Money
7.6
Location
7.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.3
Solo travelers (182)
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Andi P. Solo travelers Indonesia, May 29, 2015
bedroom and bathroom are spacious, clean and tidy

the room is spacious, the bathroom is clean, the bed and the other furnitures are nice.
9
Kinda like it. Big and clean room and bathroom, located in the heart of surabaya city.
Muhammad I. Solo travelers Brunei Darussalam, May 11, 2015
Recommended Hotel in Surabaya

Location, Cleanliness and Comfortable
10
This is the second time i stay here. The first time few years ago. This time i stay for few night before heading to Padang. The hotel itself located really close to and along Jalan Darmo Road and one can easily join the Car Free Day in Surabaya. Everyhtings fine for me except during the check in process which the hotel management didnt receive my booking from Agoda.Com earlier and that make me waiting at the lobby for few minutes and it made me a bit disappointed as well. This never happened to me before when using Agoda.Com. But overall i like this hotel and definitely will stay here again if i have a chance to go to Surabaya again in the near future. Oh yah..this hotel have their own Blubird Taxi standby at the back of the hotel, so easy to get a taxi then.
Anton P. Solo travelers Indonesia, March 21, 2015
Standard hotel

Average hotel
6.3
Average stay
Raphaela S. Solo travelers Indonesia, October 22, 2014
Comfortable

Minimalist and comfy room. Terrific location. Attentive staff.
9
This was my fourth time staying at Mercure Surabaya. The size of the room is adequate. I had a pleasant stay. That said, swimming pool was not exactly clean with leaves and small branches continuously falling from trees lining the pool. As I was swimming, the pool staff would attempt to get rid of them which was distracting. I could hardly swam in peace. Moreover, I found the overall standard of the spa has declined from my previous visit. Housekeeping and front desk staff though attentive, could use some training to be more organised, ensuring communication between various departments within the hotel.
Gabriele G. Solo travelers Indonesia, July 6, 2014
premier location, old room

location
5
Muhammad I. Solo travelers Brunei Darussalam, May 26, 2014
Amazing

1. Comfort. 2.Convenient. 3.Clean
10
I am happy and satisfied with it and looking forward to stay at any other Mercure Hotel in the near future.
Andi S. Solo travelers Indonesia, May 14, 2014
Good Location

Clean, Affordable,Good Location
9.3
The room is nice and clean, the staff are very friendly, good hotel location, only 10 minutes by car to the central city. Very nice
Samuel I. Solo travelers Indonesia, April 28, 2014
It's a nice and convenience hotel to stay

Clean, friendly, with achievable price
7.7
I was there for a family wedding and the staffs were very helpful with fast service. The room is so convenience and clean.
Thomas T. Solo travelers Indonesia, April 20, 2014
Nice and Clean Hotel

Clean, Good hospitality and easy access to every wherein the city
7.7
Good
Mohammad H. Solo travelers Brunei Darussalam, April 19, 2014
Excellent hotel love it

Clean, good staff,
8.7
Everthing is fine

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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