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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Mercure Surabaya Hotel Surabaya - Interior Mercure Surabaya Hotel Surabaya - Exterior Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Restaurant Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Fitness Room Mercure Surabaya Hotel Surabaya - Guest Room
Area: Surabaya Center Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
83 reviews

Value for Money
7.8
Location
8.3
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.3
Families with older children (83)
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Denny P. Families with older children Indonesia, January 5, 2014
Pleasant stay, value for money

Friendly staff, good location, comfortable room
7.7
Overall it's a pleasant stay. The hotel is located strategically nearby the major shopping centres. We didn't have the chance to try the breakfast buffet because it's not included in the package. The hotel has just undergone major renovation so the room condition is good.
Steven T. Families with older children Indonesia, December 31, 2013
Comfortable,clean and simple hotel

Near the city centre, attentive staff, and safe environment
8
It was a pleasant stay. The hotel is near the city centre. However, shopping centre is a bit far, you need to have a car and it is not within walking distance. The hotel breakfast was quiet nice and you should try the dimsum breakfast at Lan Hua restaurant,cheap and nice dim sum ala carte
Ananta A. Families with older children Indonesia, December 26, 2013
Comfortable

Large Room, Clean, Friendly Staff
8
Shirley T. Families with older children Indonesia, December 1, 2013
very nice and homey

easy access, friendly staff and quick response
8
Kornelius K. Families with older children Indonesia, August 25, 2013
The clean hotel with friendly staff

The buffet, swimming pool and the friendly staff
8
The room is comfort and clean enough. Placed at centre of surabaya,so many access to other site. Friendly staff and satisfied service. Recommended to business trip and family trip.
Bambang A. Families with older children Indonesia, August 17, 2013
Very pleasant hotel in the city center of Surabaya

Excellent hotel, in city center, clean
8
On arrival at the airport was easy to get taxi on your choice. Very fast check in specially if you have pre-booking. The room is clean and comfortable. The price is within budget for four star hotel. I recommend this hotel for you that looking for hotel in the city area, clean, and comfortable
Sony A. Families with older children Indonesia, August 10, 2013
Clean, comfortable, centrally located

Clean, comfortable, centrally located
8.3
This hotel is located at the central of surabaya. It is near tunjungan plaza wgich is the heart of the city. The dining in this hotel is quite expensive but you can get lots of food nearby.
Sella N. Families with older children Indonesia, August 6, 2013
Clean and nice hotel, worth the price

clean room, nice breakfast, wide variety of food
7.7
It was a nice and clean hotel, the staffs were friendly and the check in/check out session was also quick. Although the location is close to the city center, but it's still far from the nearest mall. You need to take taxi to go shopping so it's kinda troublesome for ones who don't bring any car. The restaurant was good, there were a lot of international cuisines, from Japanese, Western, and Chinese food. The swimming pool is nice, though it's not really big. It has a fast wi-fi in the lobby area. Too bad you can't get any wifi connection inside your room. the bedroom was good and large, yet it was comfortable. Overall, I enjoy this hotel.
Frank K. Families with older children Netherlands, August 1, 2013
Great hotel and rooms to stay

Clean, friendly staff and comfortable
9
The bathroom has a lot of goodies, makes you feel at home. Friendly staff, we will definitely return here.
Kok S. Families with older children Indonesia, May 5, 2013
Fun

Cafe, car free day
7

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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