Very good 8.0
Based on 1004 reviews

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About Mercure Sydney Hotel


Mercure Sydney Hotel’s convenient location is the perfect place from which to explore Sydney's major local attractions including Darling Harbor, Cockle Bay Wharf, Chinatown, The Capitol Theatre, and the Sydney Entertainment Center, all an easy walk away. With the convenience of direct rail access to and from the airport, other public transport is located right at your doorstep, and with a free shuttle bus traveling all the way up to Circular Quay, you can be sure to be just moments away from Sydney’s famous attractions, including Sydney’s Opera House, Sydney's iconic Harbor Bridge, and the historic Rocks precinct, making it the ideal choice when travelling for both business and leisure.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna

Swimming & soaking

  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Croatian
  • Filipino
  • French
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25.00 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.5 km
Distance to Airport: 6.5 km
Internet Usage Fee: 10.00 AUD
Number of Bars: 2
Number of Floors: 14
Number of Restaurants: 1
Number of Rooms : 517
Parking Fee (per day): 35.00 AUD
Room Voltage: 240
Time to Airport (Minutes): 15
Year Hotel Built: 1998
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.0

Jaehee K.
South Korea
July 27, 2016
Bathroom is so smelly
All good but bathroom was smelly from the plughole. I hadn't complained because the staff was not kind and nice. But, the pool and other facilities were amazing and nice location.

July 21, 2016
Mercure Sydney
Good customer service

Kaitlyn B.
July 21, 2016
Great stay, average staff
Loved staying here! They have the best bathroom lighting in the world! Would easily book again just for that! Beds were comfy and room was spacious for two messy girls. However staff were quite blunt and rude and semi looked down upon us (I assume it's because we fall into the younger age bracket of their usual visitors) Location is a little difficult because it's close to a lot of places but the streets around the hotel are tricky to navigate via car

Deborah L.
July 19, 2016
Great location
Fantastic location- close to shops, cafes and trains. Very pleasant and helpful staff. Room was small but comfortable, but the air-conditioning was so noisy we had to turn it off, which meant that the room got very stuffy.

Ruby W.
July 18, 2016
Good location..nice hotel
The location is beside central station, many resto and store around hotel

Sumiaty S.
July 18, 2016
Suitable for Self Trip
Big room for family, Location is near to Central Station and 10 minutes walk to China Town Night Market and Paddy's Market. Very helpful concierge staff.

Mary T.
July 11, 2016
Fantastic location but mildly unfriendly
No wifi until our last day of stay. Then only provide us with 5 days of free data, what's the point?! Receptionist not very pleasant but concierge staff was okay. Requested for pillows as advertised but not available. The pillows we had in our room were flat out. Somehow we were mistaken for Mainland Chinese so I do not want to comment further...!!!

Lai Y.
July 11, 2016
Service and facilities
Overall is good, just prefer using shower tap rather than shower head, should provide complimentary spring water.

Donna T.
July 08, 2016
Awesome Time
We had the best time at the Mercure Hotel. The kids got to go for a swim. Staff were excellent and I loved that it was so central to everything. Can't wait to visit again

Dewi L.
July 05, 2016
Near Central Station, Easy to explore
The room was modern, convenient and efficient, the location is near central station and restaurants, walking along george street if you feel like walking to world square or qvb. The problem is although central station is right in front right down the hotel (from south concourse) the walk is far to the entrance (tap ticket) itself. "It's time for Thai" halal thai Restaurant in george street, is very good and affordable


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