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Mercure Sydney Hotel

818-820 George Street , Central, Sydney, Australia (Show on map)

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Area: Central Number of Rooms: 517

Recent customer reviews

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Very Good

7.9

based on
808 reviews

Value for Money
7.6
Location
8.8
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.1
Food/Dining
7.0
All reviews (808)
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Andrew O. Couples Australia, April 8, 2013
Good comfortable room

pool, room service, close to transport
8.3
Imogen W. Business travelers Australia, April 8, 2013
Clean, comfortable with great staff

the loaction, the staff and the information i gained from the staff
8.7
Caroline C. Couples Australia, April 7, 2013
Unremarkable but very convenient location.

location, comfortable beds, helpful staff.
7.3
Jose R. Families with older children Philippines, April 4, 2013
Very good

Central location, easy access, excellent and helpful concierge
7.7
For family travel, the hotel's internet access policy is quite restrictive and expensive, ie., So a family of 4 would cost per day for 4 devices.
Maria L. Groups Australia, April 2, 2013
clean good access

clean location access
6
was ok took ages for front desk and house keeping to sort out pillow issue Internet expensive room big two double beds noisy air conditioning
Wendy L. Solo travelers Singapore, March 28, 2013
Unfriendly, poor service and rude staff

None all. Only manager is polite
5.7
Bad experience and disappointed for this hotel service
John B. Couples United Kingdom, March 25, 2013
Excellent stay in a very good location

Size of room, excellent staff, easy access to city sights
7.7
Superb stay with great room and outlook. Very helpful staff
John G. Couples New Zealand, March 23, 2013
Central Location

Good standard of rooms. Very handy to Central Station. Quiet
6.7
Service in the dining area was slow, staff needed training in reading body language ie customer turning on chair trying to eyeball staff when requiring service but not being quickly picked up by staff member. Ticked over-rated box because of this area of service in the restuarant.
Alifa I. Families with older children Singapore, March 22, 2013
Not very pleasant

Taxi aplenty, near St Georges Street, close to cafes
3.3
Not very pleasant 1. helpful staff but most have sour faces. The only staff with sincere service is a lady at Priority desk. 2. Beddings are very smelly. Suspect they are not changed after the last guest. unbecoming of 4* hotel. 3. Location tho convenient but at busy road and able to hear traffic noise as windows are not sound proof.
Leung C. Solo travelers March 19, 2013
Sydney is a good place to travel

Near Central Station, From Hotel to Airport just 20 minutes
7.3
Close to anything, I like the feeling staying in CBD area of Sydney

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Customer Reviews - Mercure Sydney Hotel, Sydney

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