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Mercure Sydney Potts Point Hotel

226 Victoria Street, Potts Point , Kings Cross - Potts Point, Sydney, Australia (Show on map)

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Area: Kings Cross - Potts Point Number of Rooms: 227

Recent customer reviews

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Good

7.2

based on
183 reviews

Value for Money
6.9
Location
8.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.4
Food/Dining
6.2
All reviews (183)
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Josephine H. Groups Australia, November 30, 2014
ok

location, easy check in and easy check out
6.3
Average
Annette G. Solo travelers Australia, November 25, 2014
Excellent

location
8.7
couldn't complain about anything. Location excellent close to Kings Cross station and all public transport. Staff excellent. Great views of Sydney and Harbour.
Deborah K. Couples United States of America, November 23, 2014
Mercure Sydney Potts Point Hotel

Front desk staff; located across the street from a subway station
3
I would not recommend this hotel to any of my friends. First, it is in the Red Light District of Sydney. It was noisey with music playing until 3 or 4 AM. The area around the hotel was dirty and a little unkept. Second, our room was old and outdated. The air conditioner did work properly and leaked water under the carpet and the curtains were hanging off the hooks in the bedroom. The sink in the bathroom would just randomly start to run water out to the faucet. And the room had a bad musty smell. Finally, food was ridiculously expensive there. We paid 900 Australian dollars for toast and two coffees each for a total of 18.00 Australian dollars!
Susan C. Solo travelers United Kingdom, November 4, 2014
smac

Location and the view was unbeatable
7.7
It was good and I recommend it.
Ismail A. Solo travelers Singapore, November 4, 2014
best location

clean, good location, transportation easy reach
9
All i can say, it exceeds all my expectations and value for money!
Elizabeth L. Business travelers Australia, October 30, 2014
Somewhat disappointing stay

Comfy bed, big desk, quick check-out
6
The room was advertised as a Bay View double room (for which I paid a premium) - and I was at least expecting a view of Elizabeth Bay, even if not up close. The whole hotel gave the impression of being a bit run-down: from the broken basin in the bathroom, to the broken bed lamp, unhooked curtain, to the broken dinner tray. (Not to mention the mouldiness at the bottom of the shower curtain...) All of in all I got the feeling that they are catering more for the King's Cross guest than the Pott's Point one - despite their name! I should have looked at the map better before booking... The dark glass decorations on the wall were a nice touch.
Wei J. Groups Singapore, October 28, 2014
Great location

location, rooms, service
8
great location with large rooms
Caimin O. Solo travelers Ireland, October 22, 2014
Lovely, Clean and Friendly

Location, Spacious, Friendly
8.3
very pleasant, the staff were highly accommodating, the rooms are lovely and clean
Glenn D. Solo travelers Australia, October 5, 2014
Great Value for Money

Location, Price, Comfort
8.3
Second time staying here. Great location and a very comfortable place to stay.
Bradley H. Solo travelers Australia, September 28, 2014
functional but not fancy

location, location, location
6

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