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Mercure Vientiane Hotel

Unit 10, Samsenthai Road, P.O.Box 585, Vientiane, Lao P.D.R., Vientiane City Center, Vientiane, Laos 585 (Show on map)

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Formerly : Novotel Vientiane Hotel

"The staff; the staff and the staff. But not much else...."

  • Andrew, United Kingdom
  • January 29, 2014
  • Hotel Area: Vientiane City Center
  • Rooms: 172

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Room Types
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Rates
Deluxe
Standard
Superior
Suite
Executive King Room
Superior Queen Room Hotel Super Sale
Standard Queen Room Hotel Super Sale
Standard Twin Room Hotel Super Sale
Standard Queen Room Hotel Special Offer - Flexible Rate
Standard Twin Room Hotel Special Offer - Flexible Rate
Superior Queen Room Hotel Special Offer - Flexible Rate
Superior Queen Room Mercure Breaks-Early / RO
Standard Queen Room Mercure Breaks-Early / RO
Standard Twin Room Mercure Breaks-Early / RO
Superior Queen Room
Superior Queen Room - Hot Deal Prepaid No Refund
Superior Queen Room - Hotel Special Offer
Standard Queen Room
Standard Queen Room - Hot Deal Prepaid No Refund
Standard Queen Room - Special Promotion - Hotel on Sale
Standard Queen Room - Hotel Special Offer
Standard Twin Room
Standard Twin Room - Hot Deal Prepaid No Refund
Standard Twin Room - Special Promotion - Hotels on Sale
Standard Twin Room - Hotel Special Offer
Superior Queen Room-Special promotion–Hotels on Sale

 

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Photos of this hotel

Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Superior Twin
Superior Twin
Mercure Vientiane Hotel Vientiane - Superior Twin
Superior Twin
Mercure Vientiane Hotel Vientiane - Standard 2 single bed
Standard 2 single bed
Mercure Vientiane Hotel Vientiane - Executive room
Executive room
Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
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Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Guest Room
Guest Room
Mercure Vientiane Hotel Vientiane - Bathroom
Bathroom
Mercure Vientiane Hotel Vientiane - Bathroom
Bathroom
Mercure Vientiane Hotel Vientiane - Bathroom
Bathroom
Mercure Vientiane Hotel Vientiane - Bathroom
Bathroom
Mercure Vientiane Hotel Vientiane - Outdoor Swimming Pool
Outdoor Swimming Pool
Mercure Vientiane Hotel Vientiane - Outdoor Swimming Pool
Outdoor Swimming Pool
Mercure Vientiane Hotel Vientiane - M Fitness
M Fitness
Mercure Vientiane Hotel Vientiane - M Fitness
M Fitness
Mercure Vientiane Hotel Vientiane - M Fitness
M Fitness
Mercure Vientiane Hotel Vientiane - Sauna
Sauna
Mercure Vientiane Hotel Vientiane - Tennis Court
Tennis Court
Mercure Vientiane Hotel Vientiane - Buffet
Buffet
Mercure Vientiane Hotel Vientiane - Buffet
Buffet
Mercure Vientiane Hotel Vientiane - Le Cafe
Le Cafe
Mercure Vientiane Hotel Vientiane - Le Cafe
Le Cafe
Mercure Vientiane Hotel Vientiane - Le Cafe
Le Cafe
Mercure Vientiane Hotel Vientiane - Round Table
Round Table
Mercure Vientiane Hotel Vientiane - Banquet
Banquet
Mercure Vientiane Hotel Vientiane - Le cafe
Le cafe
Mercure Vientiane Hotel Vientiane - Buffet
Buffet
Mercure Vientiane Hotel Vientiane - Buffet
Buffet
Mercure Vientiane Hotel Vientiane - Poolside Bar
Poolside Bar
Mercure Vientiane Hotel Vientiane - Executive Lounge
Executive Lounge
Mercure Vientiane Hotel Vientiane - Executive Lounge
Executive Lounge
Mercure Vientiane Hotel Vientiane - Lobby Area
Lobby Area
Mercure Vientiane Hotel Vientiane - Welcome to Mercure Vientiane
Welcome to Mercure Vientiane
Mercure Vientiane Hotel Vientiane - Reception
Reception
Mercure Vientiane Hotel Vientiane - Welcome to Mercure
Welcome to Mercure
Mercure Vientiane Hotel Vientiane - Hall way
Hall way
Mercure Vientiane Hotel Vientiane - Secretary room
Secretary room
Mercure Vientiane Hotel Vientiane - Banquet Style
Banquet Style
Mercure Vientiane Hotel Vientiane - U Shape Style
U Shape Style
Mercure Vientiane Hotel Vientiane - U Shape
U Shape
Mercure Vientiane Hotel Vientiane - Theater Style
Theater Style
Mercure Vientiane Hotel Vientiane - Theater Style
Theater Style
Mercure Vientiane Hotel Vientiane - Class room style
Class room style
Mercure Vientiane Hotel Vientiane - Internet service
Internet service
Mercure Vientiane Hotel Vientiane - Souvenir Shop
Souvenir Shop
Mercure Vientiane Hotel Vientiane - Lobby Bar
Lobby Bar
Mercure Vientiane Hotel Vientiane - Poolside Bar
Poolside Bar
Mercure Vientiane Hotel Vientiane - Garden
Garden
Hotel Features
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

business center

car hire

coffee shop

concierge

currency exchange

dry cleaning

elevator

executive floor

express check-in/check-out

family room

laundry service

library

luggage storage

meeting facilities

newspapers

poolside bar

restaurant

room service

safety deposit boxes

shared lounge/TV area

shops

shuttle service

smoking area

tours

Wi-Fi in public areas

Sports and Recreation

fitness center

garden

massage

outdoor pool

sauna

steamroom

tennis courts

  
Internet in Rooms

Free WiFi access

Parking

car park

  

Book now!

Sale ends soon!

Featuring 172 well-designed guestrooms, the four-storey hotel is conveniently situated close to the airport. The Mercure Vientiane Hotel is just 2km from the Wattay International Airport. The four-star hotel is also just a 15 minute walk away from the heart of the city, where guests can enjoy the many shops, restaurants, and tourist attractions. It is also just a short stroll away from the beautiful Mekong River. The onsite restaurant provides a delicious vegetarian menu. It provides the ideal accommodation for travelers of business or leisure who want easy access to both the airport and the commercial area of the city. Featuring 172 well-designed guestrooms, the four-storey hotel is conveniently situated close to the ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s)
Stay for free if using existing bedding.

Guests over 15 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
5 USD

Breakfast Charge (when not included in room rate)
12.10 USD

Check-Out
12:00 AM

Distance from City Center
1.5 km

Distance to Airport
2 km

Earliest Check-In
02:00 PM

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
4

Number of Restaurants
1

Number of Rooms
172

Reception Open Until
12:00 PM

Room Voltage
220

Time to Airport (Minutes)
5

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Pleasant

6.7

from 257 reviews

Value for Money
6.2
Location
6.5
Staff Performance
7.0
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
7.0
Food/Dining
6.5
All reviews (257)
Andrew S. Business travelers United Kingdom, January 29, 2014
Return visit to this sad old hotel

The staff; the staff and the staff. But not much else.
4
We returned to the hotel after a trip to Hanoi. I had pre-booked for the whole trip. This follows my review of our stay in the previous week. The elevator was still not working and the 'man from Thailand' had not come to fix it. The staff continued to carry the suitcases up to the third floor with a cheerful smile. The same old drab room with the smelly drains. I am sorry that we won't stay here again until it is renovated. A poor show for an Accor Hotel.
Andrew S. Business travelers United Kingdom, January 22, 2014
this hotel has seen better days

friendly staff at checkin; friendly desk staff; friendly concierge.
4
the hotel was selected for being near to where i was working. it is an accor hotel and one would expect a reasonable standard. sad to say that this hotel has clearly seen better days! the decor is old and drab. the general condition is poor. worst of all, the elevator broke down and we were on the third floor. when we returned a week later, they were still waiting for 'the man from thailand' to fix it. the drains were smelly. breakfast was not included and cost 12 usd each for the buffet. individual items by room service were much cheaper! the only saving grace was very friendly and efficient staff. they were running up 3 flights of stairs with suitcases, smiling happily.
Grant D. Families with young children Canada, January 9, 2014
Nice hotel

Great food, nice pool, great staff
7.7
Pleasant, comfortable, buffets and room service great but not inexpensive and no included breakfast, decor nice, pool very clean

Book now!

Sale ends soon!

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Your Search Details

Vientiane
2 nights (19 Apr – 21 Apr)
Customers like this hotel for:
Nearest transport:
  • Vientiane Bus Station (2.3 Km / 28 min walk)
Area recommended for:
  • culture
  • restaurants
  • sightseeing
Distance to airport:
  • Wattay International Airport (3.3 Km)
Customer comments:
  • "Beautiful surroundings" , "Beautiful/large pool" , "Friendly and attentive staff"
Top attractions in the area:
  • Papaya Spa (0.2 Km / 3 min walk)
  • Night Food Market (1.2 Km / 15 min walk)
  • National Cultural Hall (1.3 Km / 16 min walk)
  • Khop Chai Deu (1.4 Km / 17 min walk)

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