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Mercure Vientiane Hotel

Unit 10, Samsenthai Road, P.O.Box 585, Vientiane, Lao P.D.R., Vientiane City Center, Vientiane, Laos 585 (Show on map)

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Formerly : Novotel Vientiane Hotel
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Area: Vientiane City Center Number of Rooms: 172
Free Wi-Fi

Recent customer reviews

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Pleasant

6.7

from 315 reviews

Value for Money
6.3
Location
6.6
Staff Performance
7.0
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.9
Food/Dining
6.5
All reviews (315)
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Min F. Business travelers Malaysia, June 13, 2015
nice hotel but old

location, clean and gym
6
good location, near mekong river, clean and big room, but a bit old
Edwin W. Business travelers Netherlands, May 21, 2015
Old rooms and moody staff

Food
3.3
= The staff is unfriendly and in some cases even impolite. The rooms are not as on the photos, the rooms are like from the 80's and the TV is probably almost 15 years old as well. = absolutely no value for money. Will never stay there again.
Ashish S. Business travelers India, May 15, 2015
big room but old hotel

room size, staff, location
7.3
Kimika K. Business travelers Japan, May 7, 2015
Mercure , good business hotel

location, value of money, Room size
8.3
We stayed for business trip, location is good, easy to find, and room and other all is fine. checkin was smooth. I was surprised that they had fitness and swimming pool.
Ascha C. Couples Thailand, May 5, 2015
Good service

Warm welcome and service-minded staff
8
The hotel itself is a little bit old but the service is great. The location is ok not too close to the busy street but in a walking distance.
Leon C. Business travelers Singapore, February 13, 2015
Old but Nice Hotel

Location, food and malls nearby
7
Anthony H. Business travelers United Kingdom, January 23, 2015
Average experience

location, clean, large beds
6.7
average hotel in need of a renovation. However, probably about right for the cost
Qiang X. Business travelers China, January 21, 2015
Not so bad

good service attitude
9.3
good service attitude, the problem is not clean enough and the room is too old as well
Praweena T. Couples Thailand, January 3, 2015
The service very bad and staff not professional

bed
2.3
The hotel not very good all over have dust even on the table and chairs! !! The staff not have service mind no say hello or smile to guests! ! Must be training them staff more than at this moment for food not delicious its not worth money I never go back again !! And why they had 4 stars? ?
Kirk C. Solo travelers United Kingdom, December 19, 2014
good hotel english speaking staff

pool and gym,location,staff
7.3
my first time in loas a good clean hotel very large room has pool and gym which was what i wanted and the price i thought was very good the staff also speak english which made my stay easier would stay again if i come back to loas.

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