Back to hotel info

Recent customer comments

Filter by traveler type
Good



based on 363 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.0
  • Location 6.6
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.2
  • Food/Dining 6.4
Sort by

seng V. from Australia
Couples
Stayed 2 nights in December 2015
False advertisement, don't stay there
Staff, friendly
Wrecked my honeymoon, the picture were good, lcd, flowers, sofa, when check in, old retro TV, no flowers, no sofa, I paid for 2nite , the room!, overpriced I will never ever stay there again, the room looked like a $60 for 2 night, I wife was upset, this place can not be a 4 star, it should be 3 star, it is very old, it does look good outside not inside, slow net, inside the hotel needs a massive renovation, I stayed in room , I do have picture, my next trip I will never book from you guys again, my first honeymoon in 4 years ruin, the only thing good about the hotel is the staff, I am not happy, I am so disappointed, the Mekong hotel across the road has similar room but Alot cheaper, I am going warn people about this hotel.
Reviewed December 16, 2015

Erika B. from United States
Business travelers
Stayed 5 nights in November 2015
No 4 Star Hotel
Friendly staff.
Hotel exterior is lovely as well as foyer decor, however rooms leave much to be desired. The room was outdated in every regard, not just furniture, but vital amenities such as toilet with a faded yellow ting, mold on bathtub tiles and bathtub interior which is peeling. This hotel offers full amenities, but I would never stay in this hotel again for my next visit to Vientiane.
Reviewed December 05, 2015

Steven S. from United States
Business travelers
Stayed one night in November 2015
Assessment of the Mercure in Vientiane
The location
There are many problems. The hotel is next to busy streets that run with cars and motorcycles and cars 24 hours a day. But the hotel in conveniently located to the centre of town. One big problem is that the hotel is reluctant to quiet and contain noisy guests who are intixicated
Reviewed November 17, 2015

Nathgawud S. from Thailand
Business travelers
Stayed 2 nights in October 2015
Good location
location, reasonable price and mini mart
Reviewed November 06, 2015

Amit G. from India
Business travelers
Stayed 2 nights in July 2015
Good
Location
Reviewed September 24, 2015

Amit G. from India
Business travelers
Stayed 3 nights in July 2015
Decent
Good location, clean & NA
Old needs renovation especially the toilets, otherwise ok.
Reviewed September 24, 2015

Ann M. from Ireland
Couples
Stayed 3 nights in September 2015
Awful Place
it has a pool
Awful, would never stay again and definitely would not recommended. We requested tea and coffee which we got 24 hours later.
Reviewed September 20, 2015

Michael A. from Singapore
Business travelers
Stayed 3 nights in September 2015
ok
location is ok. value for money.
Pleasant
Reviewed September 18, 2015

Pattaravalai A. from Thailand
Business travelers
Stayed one night in September 2015
Bad management, bad executive, bad service
location, bed, bathroom
I will not be back there again.
Reviewed September 14, 2015

Pattaravalai A. from Thailand
Business travelers
Stayed 2 nights in September 2015
Too old, bad management, service should b better
near airport, some staffs r good, near Kong river
We r not going back to that hotel ever again. Can fine newer n better service near by river
Reviewed September 12, 2015