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Mercure Vientiane Hotel

Unit 10, Samsenthai Road, P.O.Box 585, Vientiane, Lao P.D.R., Vientiane City Center, Vientiane, Laos 585 (Show on map)

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Formerly : Novotel Vientiane Hotel
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Mercure Vientiane Hotel Vientiane - Guest Room Mercure Vientiane Hotel Vientiane - Guest Room Mercure Vientiane Hotel Vientiane - Guest Room Mercure Vientiane Hotel Vientiane - Guest Room Mercure Vientiane Hotel Vientiane - Guest Room Mercure Vientiane Hotel Vientiane - Bathroom Mercure Vientiane Hotel Vientiane - Guest Room Mercure Vientiane Hotel Vientiane - Bathroom Mercure Vientiane Hotel Vientiane - Lobby Area Mercure Vientiane Hotel Vientiane - Lobby Bar Mercure Vientiane Hotel Vientiane - Hall way Mercure Vientiane Hotel Vientiane - Executive Lounge
Area: Vientiane City Center Number of Rooms: 172
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
24 reviews

Value for Money
7.2
Location
7.1
Staff Performance
7.7
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.8
Families with young children (24)
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Manish K. Families with young children Australia, April 23, 2014
good hotel for family stay

good room, ckeam and swimming pool
7.7
It is a bit old hotel. It used to be Novotel before. It a bit old but have all the facilities you need at reasonable price
Grant D. Families with young children Canada, January 9, 2014
Nice hotel

Great food, nice pool, great staff
7.7
Pleasant, comfortable, buffets and room service great but not inexpensive and no included breakfast, decor nice, pool very clean
Harvinder K. Families with young children Malaysia, August 13, 2013
4D3N Stay at the Mercure in Vientiane

It was close to the airport; tourist area was only a 15-20 minutes walk away; it was a nice hotel
4.7
The hotel is just okay, in my opinion. It's an old building that has been refurbished but standards wise it is not of 4 star quality. The rooms are old looking, the doors don't have electronic locks, and it is a long walk (for a family with young kids) to the city centre where the shops and eating establishments are. There is only the one restaurant at this hotel, the lady at the business centre spoke poor English and the staff are nowhere as attentive or friendly as in Thailand, Malaysia, Indonesia, Philippines. They have a small pool (my daughters' first impression was - Dad it's so lame..)but they enjoyed swimming in it nonetheless (no issues with Chlorine). What I didn't like about some of the staff was that they wanted to sell their services with regard to currency exchange and their hotel taxi, as opposed to giving us proper facts. I gave up with them and looked up Forex establishments and booked a taxi for the trip back to the airport on my own. If we were to ever go back to Vientiane (a big IF as there are many better cities/places to visit in South East Asia) I would pick a downtown hotel so as to save on taxi/tuk-tuk fare to and fro the hotel. The cheapest tuk-tuk we got from the city centre back to the hotel was 30,000 kip but beware if you are a foreigner they will try to charge you much higher. One last word about Vientiane - not that much to see, no river cruises on the Mekong River that runs past the city, food is expensive unless you want to try stall food that didn't look appetizing.
Lena B. Families with young children Malaysia, August 12, 2013
Had the Steam & Sauna Room to myself

Pool Steam Sauna Room
7.3
The location is slightly further from River Front. No convienence store nearby.
Hilda P. Families with young children Malaysia, April 28, 2012
Good welcome from staff

It has all the things you want in a city hotel, pool, internet, good restaurant.
6.3
We had a nice time here and could relax by the pool after a hot day touring the city. The food was good and staff were very helpful in getting food for my daughter who is a very fussy eater. The pineapple juice is just wonderful as it comes with crushed ice, really quenching in the heat. We had a good stay and were looked after very well. The towels were really worn and that was a negative point. The rooms are old but efforts have been made to maintain the wooden floors and deco.
Sightseeing/Attractions Tip: Do try to walk around Vientiane on foot, it is a small and charming City and really good to see how the locals live and relax in the park. The temples are all unique and our guide gave us a good background into the history of Vientiane, and Laos, which made our visits more interesting. There is a good shop that makes soaps and oils from natural products all done by the Laotian artisans.
Somchai J. Families with young children Thailand, August 25, 2011
Still be the lovely hotel for me :)

New design of cafeteria and swimming pool
8
I loved this place, room so clean and nice new design for cafeteria and swimming pool.
Shopping Tip: The department store name Homeideal have a good bag on the second floor.
Simon H. Families with young children United Kingdom, May 16, 2011
Great hotel, excellent pool

Pool, Clean
7.7
was really accomodated by the management. newly renovated pool and poolside area
Jeungkyun H. Families with young children South Korea, January 25, 2011
good location

very good location
8
it is located near city town. very near from mekong river. just by walking i could travel various sites in vientiane. i really enjoyed staying this hotel
Rutchanoo D. Families with young children Thailand, December 13, 2010
So cool and near dinner place.

Service with smile all the time.
8
This hotel have lot of facility, such as swimming pool, gym, tennis court, bar and pub. So comfortable when take a rest here, but food not delicious at all, just middle and have tiny list in menu. By the way this hotel easy to walk to kong river and place of dinner or shopping. Reservation so flexible and service mind.
Restaurant Tip: The side walk food shop opposite of rabiang kong and minimart so very delicious!
Jason M. Families with young children Australia, May 26, 2010
Novotel Hotel Vientianne - disappointing

Staff friendly, location is OK
5.7
We have stayed at several hotels in Vientianne, the two 4 or 5 star options for around the US $100 range are the Novotel and the Laos Plaza Hotel. We were very impressed with the Laos Plaza, but the Novotel was very disappointing. Rooms were less than spectacular, location was OK but perhaps a little far away, pool was very disappointing after the Laos Plaza pool. We won't go back there again
Sightseeing/Attractions Tip: Catching a tuk tuk seems to be about 30,000 kip each way to and from the centre of town. But renting a scooter costs just 60,000 kip a day and is very pleasurable. You can see all the sights of Vientianne easily on a scooter

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