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Mercure Vientiane Hotel

Unit 10, Samsenthai Road, P.O.Box 585, Vientiane, Lao P.D.R., Vientiane City Center, Vientiane, Laos 585 (Show on map)

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Formerly : Novotel Vientiane Hotel
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Area: Vientiane City Center Number of Rooms: 172
Free Wi-Fi

Recent customer reviews

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Pleasant

6.7

based on
309 reviews

Value for Money
6.3
Location
6.6
Staff Performance
7.0
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
6.9
Food/Dining
6.5
All reviews (309)
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Ashish S. Business travelers India, May 15, 2015
big room but old hotel

room size, staff, location
7.3
Kimika K. Business travelers Japan, May 7, 2015
Mercure , good business hotel

location, value of money, Room size
8.3
We stayed for business trip, location is good, easy to find, and room and other all is fine. checkin was smooth. I was surprised that they had fitness and swimming pool.
Ascha C. Couples Thailand, May 5, 2015
Good service

Warm welcome and service-minded staff
8
The hotel itself is a little bit old but the service is great. The location is ok not too close to the busy street but in a walking distance.
Leon C. Business travelers Singapore, February 13, 2015
Old but Nice Hotel

Location, food and malls nearby
7
Anthony H. Business travelers United Kingdom, January 23, 2015
Average experience

location, clean, large beds
6.7
average hotel in need of a renovation. However, probably about right for the cost
Praweena T. Couples Thailand, January 3, 2015
The service very bad and staff not professional

bed
2.3
The hotel not very good all over have dust even on the table and chairs! !! The staff not have service mind no say hello or smile to guests! ! Must be training them staff more than at this moment for food not delicious its not worth money I never go back again !! And why they had 4 stars? ?
Kirk C. Solo travelers United Kingdom, December 19, 2014
good hotel english speaking staff

pool and gym,location,staff
7.3
my first time in loas a good clean hotel very large room has pool and gym which was what i wanted and the price i thought was very good the staff also speak english which made my stay easier would stay again if i come back to loas.
Goh L. Business travelers Singapore, December 11, 2014
the room is very old and toliet too.

the public area is ok
6
good
Ada W. Couples Philippines, November 1, 2014
Mercure still charms yet quality service paled

Dining, gym, ambience
5.7
Quite overpriced for what services are on offer. Except for the food, gym, swimming pool and generally good ambience, one can get a much better deal somewhere.
Edgardo G. Business travelers Myanmar, September 30, 2014
Good as always

Service, Cleanliness and Value for money
6

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