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Customers like this hotel for:
    Nearest transport:
  • Flinders Street Railway Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Essendon Airport (11.6 Km)
  • Melbourne Airport (18.8 Km)
    Customer comments:
  • "Central location", "Reasonable price"
    Top nearby attractions:
  • Bourke Street Mall (0.1 Km / 2 min walk)
  • Chinatown (0.1 Km / 2 min walk)
  • Regent Theatre (0.4 Km / 5 min walk)
  • St Paul's Cathedral (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia (Show on map)

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"The location of this hotel is just brilliant. You are..."

Maxine, Australia November 24, 2015

Features of Mercure Welcome Melbourne

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English

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Hotel Description
Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting...see more Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting attractions that will give you a wonderful stay. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stone's throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an excellent location for leisure travelers. They also feature fine rooms that are well appointed. Hotel facilities include valet parking, a luggage storage area, and concierge. Undoubtedly a great location, it is definitely worth your stay.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1737)

Business travelers (252)

Couples (712)

Solo travelers (354)

Families with young children (92)

Families with older children (148)

Groups (179)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1737)
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michael M. Couples
Australia, November 28, 2015
very popular hotel

location, location, location
This hotel is always busy with people coming and going and no wonder because it's in the centre of Melbourne with everything within easy walking distance. Rooms are comfortable, staff very helpful also good security. Wouldn't stay any where else.
Gordon H. Couples
Australia, November 28, 2015
Mercure stay

location, service, price
Our stay was very relaxed
Irma L. Couples
Australia, November 27, 2015
Very convenient location

Location, location, location
Access to hub of city was very convenient - shopping, restaurants, entertainment, transport, everything! Room size was disappointing for a 4star hotel, and the doors to the corridor were paper thin - could hear the slightest noise through the doors. Housekeeping service was great. Bathroom was small but finishes made it clean and comfortable.
chanin C. Business travelers
Thailand, November 30, 2015
not free wifi at room some staff is not friendly

good location
So so
Gordon H. Couples
Australia, November 28, 2015
Mercure stay

Location, service price
Maxine W. Solo travelers
Australia, November 25, 2015
Mercure Welcome Hotel Review

The location of this hotel is just brilliant. You are right in the heart of the city with easy access to shops, transport, entertainment and anthing else you may want to do.
My stay at the Mercure Welcome was very good. The rooms are quite basic but they are clean and comfortable and the staff are all very attentive and happy to assist you with your requirements. The buffet breakfast is also good with plenty to choose from. The location is excellent and everything is at your fingertips. I would recommend this hotel to anyone, the room may not be flashy but it has everything you need. I would definitely stay here again.
yang C. Couples
Singapore, November 25, 2015
Is a very good recommendation hotel

Location, transport n service
Staff very friendly. Rm ok
Janelle B. Groups
Australia, November 24, 2015
It was ok

staff were really nice; good location; gave option of foregoing room cleaning for $10 credit
The woman who checked us in was very friendly, we were checked in early as our room was ready. Unfortunately the twin room was VERY small. There was a very strong chemical smell - ok, it might mean the room is clean, but it was very strong and overpowering. This was also in the lobby in the mornings. The desk faced the window but the powerpoint was too far away to plug in the kettle so had to put it on the provided chair. the powerboard which we found under one of the beds was loose so if it got disturbed the plugs fell out. There didn't appear to be an exhaust fan in the bathroom. The beds were very soft, so if you have a bad back that needs a firm bed, not the place for you. Overall - I have stayed in less expensive hotels with larger rooms and bathrooms. Good for location but won't stay again.
Trevor H. Couples
Australia, November 23, 2015
a short visit to melbourne

from time of arrival staff were attentive to our needs,check in was seamless,breakfast following morning whilst not in package, was available at moderate cost
An enjoyable over night stay in Melbourne made even more so by the hotel staff and the location of the hotel in the heart of Melbourne CBD
MICHAEL O. Couples
Australia, November 22, 2015
Poor reception staff on check in

Breakfast Buffett was good
Not that impressed

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