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More about this hotel:
    Nearest transport:
  • Flinders Street Railway Station (0.6 Km / 8 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • Essendon Airport (11.6 Km)
  • Melbourne Airport (18.8 Km)
    Customer comments:
  • "Central location", "Reasonable price"
    Top nearby attractions:
  • Bourke Street Mall (0.1 Km / 2 min walk)
  • Chinatown (0.1 Km / 2 min walk)
  • Regent Theatre (0.4 Km / 5 min walk)
  • St Paul's Cathedral (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia

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Features of Mercure Welcome Melbourne

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • tours


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English

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Hotel Description
Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting...see more Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting attractions that will give you a wonderful stay. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stone's throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an excellent location for leisure travelers. They also feature fine rooms that are well appointed. Hotel facilities include valet parking, a luggage storage area, and concierge. Undoubtedly a great location, it is definitely worth your stay.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1774)

Business travelers (260)

Couples (723)

Solo travelers (358)

Families with young children (98)

Families with older children (151)

Groups (184)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1774)
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John F. Couples
New Zealand, February 09, 2016

location,staff friendly,comfort
great location,staff excellent,small rooms but comfortable
David K. Families with young children
Australia, February 05, 2016
Just 3 star. elevator broke down

Location location location
Just ok
Carolin M. Business travelers
Thailand, February 09, 2016

Dinner at bar, location,
Ok but the lifts werent working and the reception desk was often under resourced
Katie H. Couples
Australia, January 28, 2016
Great location

Location convenient easy to travel
Darryl S. Business travelers
Thailand, January 21, 2016
I picked a bad time to visit

Location is super convenient; staff quite friendly and helpful
My visit coincided with the major tennis tournament, so all hotel rates were inflated. To be fair, this may account for my "not good value for the price rating". However, to be honest, I didn't find the condition or amenities at four-star level. Lobby, elevators and corridors somewhat dingy; the stucco ceiling in my room attracts dust and cobwebs, tiny bathroom with minimum consumables. A bar fridge extensively-stocked with 6 small capsules of milk (why bother - UHT milk doesn't go off). Tea and coffee sachets, stale biscuits. Not four-stars where I usually stay.
Rod I. Business travelers
Australia, January 18, 2016
Rooms very small and dated

Location,location location
The stay was ok however the rooms were very small and claustrophobic. The internals were very dated. Bed was comfortable and the bathroom nice and clean
Andrea M. Couples
Australia, January 22, 2016

location location location
our stay was really good. All the staff were friendly and very helpful. The hotel is a little on the out of date side but it was clean and tidy. The elevator is quite noisy as we were right beside it so make sure you request a room away from it. The Cocoon bar was nice and breakfast was really nice. Over all a nice spot to stay.
Shane T. Families with young children
Thailand, January 17, 2016
Great location

Location, location, location
Bed was comfortable, bathroom looks like it has been recently refurbished, although there was small amounts of mould between the door and shower. Occasional bad smell around ground floor elevator also. Staff were excellent. I would recommend this Hotel for anyone who wants great location on a budget.
Bernard J. Groups
Malaysia, January 17, 2016
First day, hot water not working for 3 of the room

Not so good. Hot water not working on 3 of the room. One of the room air cond not working.
Nora -. Families with young children
Indonesia, January 11, 2016

Located in center of CBD, Friendly staff & Spacious Room for the Family Room
We would like to come back again.

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