arrow-up-icon Earn points on your existing loyalty program!

Up to 30% off with Agoda Insider Deals!

About Mercure Welcome Melbourne


Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting attractions that will give you a wonderful stay. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stone's throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an excellent location for leisure travelers. They also feature fine rooms that are well appointed. Hotel facilities include valet parking, a luggage storage area, and concierge. Undoubtedly a great location, it is definitely worth your stay.
Show more Show less


Hotel Facilities

  • 24-hour check-in
  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • tours
  • vending machine
  • wheelchair accessible


  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
Show more Show less


The property is undergoing renovation from April 1, 2016 to June 30, 2016. There will be some areas affected by the noise during this time.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Breakfast Charge (when not included in room rate): 25 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0 Km
Distance to Airport: 25.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 330
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1990
Show more Show less

Recent traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

3.6 Ellie K.
May 24, 2016
Pictures can be Deceiving
Pictures of the room were nothing like what we walked into. The door hit the bed, no mini bar, no luggage stand and no room service. Worst hotel I have ever stayed at in Melbourne CBD. The walls a paper thin too. The only good thing about it was that it was close to the shops.

6.4 paul H.
May 24, 2016

8 Iris D.
May 22, 2016
Shower gel pls
Pls replace soap with shower gel.

9.6 Jo H.
May 17, 2016
Short stay
On holidays spending a couple of days in Melbourne shopping! Very handy location to the mall

8.8 Kamolwal M.
May 14, 2016
Mercure Welcome - great place for an overnight sta
Good hotel for an overnight stay, great value for money in the heart of Melbourne,

8.4 Chrisel G.
May 16, 2016
City Centre
The hotel is located right in the middle of the Melbourne CBD. Easy access to Swanston St, the main tram line. Lots of food and shopping options. Very easy to move around the city from this base. Room is small but clean.

7.6 Fikri M.
May 12, 2016
Simple breakfast
We stayed for 2 days and its been okay. The location is wonderful but the breakfast had not much variation

8.4 Lorraine S.
May 11, 2016
On Holiday
Found the room small,and no bench space to boil kettle,had to place the kettle next to the TV, and TV is to small and old.

7.6 Michael J.
May 14, 2016
Poor service
Reception staff were uncompromising when there was a booking mix up. Tried to charge an additional $110 because there was s mix up on the booking form. Room was not serviced even though the make up my room tag was left out from 10am

5.6 Natalie C.
May 06, 2016
Very run down
Suitable for back-packers.