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About Mercure Welcome Melbourne


Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting attractions that will give you a wonderful stay. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stone's throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an excellent location for leisure travelers. They also feature fine rooms that are well appointed. Hotel facilities include valet parking, a luggage storage area, and concierge. Undoubtedly a great location, it is definitely worth your stay.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service
  • Bicycle rental

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]

Business & money services

  • ATM

Languages spoken

  • English
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The property is undergoing renovation from April 1, 2016 to June 30, 2016. There will be some areas affected by the noise during this time.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0 Km
Distance to Airport: 25.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 330
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 30
Year Hotel Built: 1990
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Verified traveler reviews

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Very good

  • Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.7

Rica M. from Philippines
Stayed 2 nights in August 2016
Great Location but old hotel with very basic facilities
Location will always be the selling point for this hotel. But facilities are very basic and does not even qualify for a 3 star city hotel
Reviewed August 24, 2016

Ms G. from Australia
Solo travelers
Stayed 2 nights in August 2016
Good value, great location
Enjoyed my stay.
Reviewed August 18, 2016

Ying L. from Malaysia
Stayed 2 nights in August 2016
Fantastic Location
Everything was great except for the lift.
Reviewed August 18, 2016

Sylvia O. from Australia
Solo travelers
Stayed one night in August 2016
Friendly and helpful staff, good location
Staff very accommodating. Free wifi, good location
Reviewed August 16, 2016

MOHAMMAD R. from Malaysia
Families with older children
Stayed 5 nights in August 2016
Strategic location in Melbourne
Convenience & easier for everything stay at Mercure Welcome Melbourne Hotel
Reviewed August 16, 2016

Denise P. from Australia
Solo travelers
Stayed one night in August 2016
Great location.
Very busy and staff friendly and helpful.
Reviewed August 15, 2016

karen W. from Australia
Business travelers
Stayed one night in August 2016
Smallest hotel room ive ever stayed in
Old technology and very cramped room and bathroom. Very slow old elevator with only one working.
Reviewed August 12, 2016

Nicole M. from Australia
Stayed 4 nights in August 2016
Great Location
Stayed here for a shopping trip. Was a fantastic location for that! The room facilities were a little dated but it wasnt a deal breaker. Only 1 lift was working which was the worst part. Took ages waiting stopping at nearly every floor each time. Staff could have been friendlier as well. I dint find them very welcoming unfortunately. Other than that you get what you pay for i guess.
Reviewed August 09, 2016

Sue K. from Australia
Stayed 3 nights in August 2016
Happy traveller
Hotel handy to what we needed to see and do. Hotel a little noisey with quite thin walls in rooms. Could hear when a tap was running etc.bur otherwise ok.
Reviewed August 09, 2016

JIARUI X. from Thailand
Business travelers
Stayed one night in August 2016
Reviewed August 06, 2016


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