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Very good 7.7
Based on 1884 reviews

Recent customer comments

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Very good

based on 1884 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.9
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

6 Bernard J.
January 17, 2016
First day, hot water not working for 3 of the room
Not so good. Hot water not working on 3 of the room. One of the room air cond not working.

7.7 Shane T.
January 17, 2016
Great location
Location, location, location
Bed was comfortable, bathroom looks like it has been recently refurbished, although there was small amounts of mould between the door and shower. Occasional bad smell around ground floor elevator also. Staff were excellent. I would recommend this Hotel for anyone who wants great location on a budget.

7 Aaron L.
January 11, 2016
Great location if you want to be IN the City
Location. Price. Friendly Staff.
Good. Got early check in. Staff member was really friendly. On our last day, one of the lifts was not working, and the same staff member was going floor by floor, ushering guests down to the lobby. Excellent display of good service!

9.3 Nora -.
January 11, 2016
Located in center of CBD, Friendly staff & Spacious Room for the Family Room
We would like to come back again.

8 Isaiah L.
Hong Kong
January 09, 2016
Excellent location, comfortable
Location, clean, comfortable
Rooms is large enough, near China town and located in city center, clean room. Staff are helpful

4 Alan A.
January 09, 2016
Average at best
Central position
Pretty average. Staff are OK, however it is the architectual set up of the hotel that doesn't leave the impression. It is well hidden in the corner and cannot be found easily without a map. Further rooms are very small without any view whatsoever. All in all this is not a three star hotel. More of a 2 star. Accor group has really let their standards slip to new lows!

8 ilona S.
January 09, 2016
Price location and food

9 Dennis G.
January 08, 2016
Value for money
Location, location, location!
No frills but clean and comfortable. Breakfast ( included in our price) was substantial with plenty of choice. The location of this hotel to the areas we wished to visit, was exceptional - close to shopping, great eating places, museums, theatres, Fed Square, MCG, Tennis Centre.......

8.7 sandra A.
January 08, 2016
Hectic traveller and staff made it easy !!
Location Location Location
Very busy business trip made easy by accomodating staff

6.7 MAN C.
Hong Kong
January 05, 2016
A vacation stay in Melbourne
Location, Price, Staff Performance
It is located in to center of Melbourne CBD where it is just next to the Chinatown. It is convenient for shopping and dining. So no matter how late I came to hotel, I could find something to eat. The hotel entrance is located at the end of the lane between two buildings which makes it a bit hard to see. We have to drive around again to find it. The only concern is the car parking. It takes around 10 minute walk from the hotel to the parking place if you are looking for a discounted parking, though you can still park in the hotel but with a higher price.