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Very good 7.7
Based on 1884 reviews

Agoda Verified Reviews

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Very good

based on 1884 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.9
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

7.3 Oranuj H.
January 04, 2016
Very good location
Located in China town, very near to David Jones, near tram, buses
Very convenience, located in town, easy to find good foods.

7 Sin T.
Hong Kong
December 31, 2015
perfect location
heart of cbd, easy access, fair price

8 Apichart R.
December 30, 2015
Booking system
Good location in shoping mall ,small casino for relaxation ,non smoking floor with gave the good smell
Too convenience for travel with tram car and city transportation facilities

6.7 Vladimir P.
December 28, 2015
Mercre Welcome Melbourne
Location, Location and Location
Building seems pretty old and rooms are small. If your looking for a place to just sleep with a good location and not fussed with anything else then this is the place to be.

6.3 Yap C.
December 26, 2015
Great location but the room was too old .
Good location
We stay 11 nites in this hotel I think the location was the reason to made extension but the money I pay for was not value for money because the room was small & not clean . Also 11 nites only one nite was with breakfast . I will try others hotel like Victoria for my next trip .

8.3 Michael L.
December 23, 2015
The location are very convenient
Location,service,free WiFi
I very happy to stayed Mercure hotel during my family holiday,and also very enjoy the convenience location. I had let my all friends know about the hotel 。

7.7 FRIDA W.
December 22, 2015
good place
breakfast, place in CBD, value money

7 Yap C.
December 21, 2015
Not flexible
When we request to change my breakfast voucher to the 2nd days stay instead last day because too Rush for me to catch the sic but the hotel staff was very unfriendly answer me " you book from Agoda refer everything thru Agoda " I think his answer like that is quite rude.

7.3 Mike F.
December 21, 2015
Enjoyable stay
Position, position, position
Excellent, though there were one or two things wrong with the room, phone was broken, light in the bathroom didn’t work on the last day, leak in the ceiling, dripping water in the bathroom, staff didn’t change glasses and mugs after use. However the hotel was in such a great position, who cares.....

6 Rodney B.
December 17, 2015
Check in a total farce
location bedding good TV ok
Check in was a farce. Wrote down a room number that did not exist (784). Then we were told it was not an 8 but a was badly written 3. Went back up to 734 and the door cards did not work. Went back to reception and was told we were booked into 834. We wasted nearly 3o mins trying to locate our room!! Car parking is also a pain. It is about a 10 min walk to the Wilson car park. We placed our validated ticket in and the machine wanted to charge us $69 instead of $15. It also claimed we had been in the car park 1 day and 9 mins when it should have read 51 mins. Went back to the hotel and they said it does that sometimes I should have run the help button on the machine! They had to organise a valet to meet me at the ticket machine. Next day again had the same trouble but fortunately a ticket machine maintenance man was there to assist. Breakfast room was overcrowded and only average.