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Recent customer comments

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Very good



based on 1907 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

Rachel W.
Australia
January 18, 2016
Fantastic Location, Great Sized Rooms
Location, Room Size, Friendly Staff
This is a fabulous location when staying in Melbourne. Close to transport and walking distance to shopping and restaurants. Breakfast was great and the staff friendly and helpful. Will stay here again.

Bernard J.
Malaysia
January 17, 2016
First day, hot water not working for 3 of the room
Location
Not so good. Hot water not working on 3 of the room. One of the room air cond not working.

Shane T.
Thailand
January 17, 2016
Great location
Location, location, location
Bed was comfortable, bathroom looks like it has been recently refurbished, although there was small amounts of mould between the door and shower. Occasional bad smell around ground floor elevator also. Staff were excellent. I would recommend this Hotel for anyone who wants great location on a budget.

Aaron L.
Thailand
January 11, 2016
Great location if you want to be IN the City
Location. Price. Friendly Staff.
Good. Got early check in. Staff member was really friendly. On our last day, one of the lifts was not working, and the same staff member was going floor by floor, ushering guests down to the lobby. Excellent display of good service!

Nora -.
Indonesia
January 11, 2016
Excellent
Located in center of CBD, Friendly staff & Spacious Room for the Family Room
We would like to come back again.

Isaiah L.
Hong Kong
January 09, 2016
Excellent location, comfortable
Location, clean, comfortable
Rooms is large enough, near China town and located in city center, clean room. Staff are helpful

Alan A.
Australia
January 09, 2016
Average at best
Central position
Pretty average. Staff are OK, however it is the architectual set up of the hotel that doesn't leave the impression. It is well hidden in the corner and cannot be found easily without a map. Further rooms are very small without any view whatsoever. All in all this is not a three star hotel. More of a 2 star. Accor group has really let their standards slip to new lows!

ilona S.
Australia
January 09, 2016
cats
Price location and food

Dennis G.
Australia
January 08, 2016
Value for money
Location, location, location!
No frills but clean and comfortable. Breakfast ( included in our price) was substantial with plenty of choice. The location of this hotel to the areas we wished to visit, was exceptional - close to shopping, great eating places, museums, theatres, Fed Square, MCG, Tennis Centre.......

sandra A.
Australia
January 08, 2016
Hectic traveller and staff made it easy !!
Location Location Location
Very busy business trip made easy by accomodating staff