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Verified traveler reviews

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Very good

based on 1927 reviews
  • Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.7

Victor H. from Australia
Stayed one night in September 2015
Right on the centre of Melbourne
Close to all tourist attraction, Chinatown, shopping n Yarra river front!
Clean n comfortable as a stopover nites before travel onto further destination
Reviewed February 09, 2016

Carolin M. from Thailand
Business travelers
Stayed one night in February 2016
Dinner at bar, location,
Ok but the lifts werent working and the reception desk was often under resourced
Reviewed February 09, 2016

David K. from Australia
Families with young children
Stayed 2 nights in February 2016
Just 3 star. elevator broke down
Location location location
Just ok
Reviewed February 05, 2016

TENG K. from Malaysia
Stayed 4 nights in December 2015
value for money
easy access everywhere, i will come back again.
Reviewed February 04, 2016

Katie H. from Australia
Stayed one night in January 2016
Great location
Location convenient easy to travel
Reviewed January 28, 2016

JIA L. from China
Stayed one night in December 2015
nice place
nice place
Reviewed January 28, 2016

pauline C. from Thailand
Stayed 5 nights in January 2016
excellent facilities - would stay again
Reviewed January 23, 2016

Andrea M. from Australia
Stayed 3 nights in January 2016
location location location
our stay was really good. All the staff were friendly and very helpful. The hotel is a little on the out of date side but it was clean and tidy. The elevator is quite noisy as we were right beside it so make sure you request a room away from it. The Cocoon bar was nice and breakfast was really nice. Over all a nice spot to stay.
Reviewed January 22, 2016

Darryl S. from Thailand
Business travelers
Stayed one night in January 2016
I picked a bad time to visit
Location is super convenient; staff quite friendly and helpful
My visit coincided with the major tennis tournament, so all hotel rates were inflated. To be fair, this may account for my "not good value for the price rating". However, to be honest, I didn't find the condition or amenities at four-star level. Lobby, elevators and corridors somewhat dingy; the stucco ceiling in my room attracts dust and cobwebs, tiny bathroom with minimum consumables. A bar fridge extensively-stocked with 6 small capsules of milk (why bother - UHT milk doesn't go off). Tea and coffee sachets, stale biscuits. Not four-stars where I usually stay.
Reviewed January 21, 2016

Rod I. from Australia
Business travelers
Stayed 2 nights in January 2016
Rooms very small and dated
Location,location location
The stay was ok however the rooms were very small and claustrophobic. The internals were very dated. Bed was comfortable and the bathroom nice and clean
Reviewed January 18, 2016