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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Formerly : Mercure Welcome Melbourne Hotel

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Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Exterior Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Interior
Area: Melbourne CBD Number of Rooms: 330

Recent customer reviews

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Very Good

7.6

based on
1173 reviews

Value for Money
7.6
Location
9.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (1173)
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Brad D. Couples Australia, March 19, 2014
Poor

Dirty, Smelly, Contageous
2
David L. Solo travelers New Zealand, March 17, 2014
I was in Melbourne for the 2014 F1 GP.

CBD location, adequate service and price.
7.3
Mostly satisfactory, however, on arrival and for a couple of days after, one lift was out of service and also the laundry. I only found this out after inserting my coins. There was a sign behind a door which was not immediately obvious.
Lim L. Families with older children Singapore, March 17, 2014
horrible room carpet

centralised location, friendly staff, airport bus transfers to the hotel door steps
5.7
friendly and helpful staff, centralised localtion hotel room carpet is stain and looks very dirty; very small walking hotel rooms corridor; only one lift
Natalie B. Business travelers Australia, March 13, 2014
Central location

Central location, clean & comfortable
7.3
Clean, comfortable room in a central location. Convenient to restaurants & shopping areas.
Jayce T. Couples Malaysia, March 11, 2014
Cheap, clean, central located

Convenience, clean, comfortable
9.7
Comfortable bed, king size bed, walking distance to shopping mall, china town. A lot of restaurants nearby. Good shopping and eat.
Phil S. Couples Australia, March 10, 2014
Comfortabe, part of the city scene

Location. Friendly Staff. Nice Bar
8.7
We live in Melbourne and wanted an overnight stay in the city on the Moomba weekend. We left reenergised.
Michael M. Solo travelers Australia, March 10, 2014
Couldn't wait to leave

Checking out
4.3
Well the room was old and worn out ie carpet filthy and paint chips everywhere and dirty walls and the window was facing a brick wall. Tried to sleep at night had to go buy earplugs because the air con and fridge were so loud. One of the lifts was also out for a day which made coming in and out very slow. Overall this was the worst mercure I have stayed I wouldn't recommend anyone stay there . For the price there is plenty better hotels to stay in
Mls M. Couples Australia, March 9, 2014
Inot expensive but so comfortable

Staff, beds and service
8.3
I haven't experienced staff that were so good before anywhere and that is not something that I have said before anywhere in the world of travelling. The two particular exceptions were my husband having trouble with his tying his tie to go to a wedding and a staff member helped him. This is beyond the call of duty. Then the lifts were out of action and very inconvenient but a staff member was in the lift for several hours turning a key off and on and getting guests as well as their luggage up and down. No frustration shown by staff even if guests weren't always polite. Most impressive. The blokes in the valet parking . Made you laugh but still respectful. Haven't enjoyed a stay in a hotel as much for ages.
Teh L. Couples Malaysia, March 7, 2014
nicely placed in the neighborhood of good food,

quiet, convenient, clean, comfy.
7.3
very pleasant, clean toilets, good mattress that let you sleep well. Many good eateries nearby.
Angela W. Couples Australia, March 7, 2014
You get what you pay for

centrally located, close to transport, Haighs Chocolates
6.7
The staff for the most part were helpful, others not so. Unfortunately the airconditioner was like having a raging wind storm in your room noisewise regardless of temperature and the batheoom door did not shut. The housekeeping staff were lovely. Sadly the lifts were also dreadful. However tt was convenient for all the things we wanted to do.

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Customer Reviews - Mercure Welcome Melbourne, Melbourne

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