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Verified traveler reviews

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Very good

based on 1911 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

Ray B.
September 06, 2015
Rooms next to lifts!
Location, staff friendliness, cleanliness
Unfortunately I am a light sleeper. We were given room 921 which was next to the lifts - there was noise from the lift well all through the night. Also, found noise levels from room opposite unbelievable. They had a phone alarm going off from 5.30am for at least half an hour, meanwhile they had their TV blaring. My husband got so frustrated he stood in the hallway and shouted for them to turn it down. With modern hotels room sound-proofing is usually of a better standard. The person in an adjoining room also had a cough which was heard frequently, AND CLEARLY, within our room. Never found such intrusive noises from nearby rooms in all our years of travel in Australia and overseas.

John E.
September 04, 2015
poor effort
the breakfast
very poor the beds were about as comfortable as morgue slabs the room was stuffy shower didnt work properly meals were severely overpriced

duncan M.
September 03, 2015
great place
location ,food ,kind
great place used it ofton

Hoi L.
Hong Kong
September 02, 2015
Not a good stay
No wifi in the room. Need to pay for it. The staff is not friendly as well. Very bad service.

Marjorie O.
August 31, 2015
Central location
Staff, close to shops and transport
Compact well-priced hotel in the very middle of Melbourne's CBD. Lovely staff who were all very accommodating. Room clean but cleaners' trolleys are left in the narrow hallways for much of the day. In need of a bit of TLC.

Leanne P.
August 30, 2015
Central location

August 29, 2015
Excellent location in the middle of CBD
Location, Spacious room, Accessibility
Hotel is located right in the middle of the CBD with everything within walking distance. Free hotel shuttle to/from airport Skybus stops right outside. Trams are right round the corner half a block away and so is Chinatown. Rooms, while spacious, are starting to look dated and could use a little sprucing up. Walls and connecting room doors seem thin as we could hear nextdoor neighbours.

Janice T.
August 29, 2015
Best location best deal
Free tram zone, good deal, nearby shopping mall
The hotel is located just in front of free tram zone stop. It's very convenient as restaurants and shopping malls are so close by walking distance. Oh, the back door is even located in the middle of myer and David jones. Price is just a good deal for the big room I got.

Janice T.
August 29, 2015
Hotel for shopping trip
Location, location, location
If you are about to do some shopping trip in Melbourne, Mercure Welcome Melbourne is he right choice in terms of location. It has 2 doors. Main entrance door is just right in front of free tram zone that goes along up to Victorian Market. And back door is just right in Little Bourke St in The middle of Myer and David Jones. Full of food close by too for supper!

Tay N.
August 26, 2015
Modern Hotel
clean, comfortable and good location
The hotel is located near china town.