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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.7

based on 1866 reviews

1642 reviews in English

Value for Money
7.7
Location
9.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1866)
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Chin K. Couples Malaysia, June 22, 2015
Nice location

Nearby shopping area, chinatown & confort bed.
8
Sound proof of the hotel room is poor, those rooms nearby lifts are noisy. Although my room not nearby lifts area, sound of chatting by people can be heard at corridor.
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A M. Solo travelers Thailand, June 22, 2015
Mercure Swanson st review

Location, Staff friendliness and Location
8
I enjoyed my stay and this was enhanced by Jonathon who provided me wonderful advice and service. Two issues was Agoda site did not have current contact phone number of the hotel and Internet access was not consistent
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Kwang L. Families with young children Singapore, June 21, 2015
Good****

clean,friendly, near shopping mall and cheap accommodation.
10
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C P. Business travelers Thailand, June 19, 2015
Staff

The staff were great particularly the young bloke started in the restaurant on the 16/6/15
9
Very convenient Restaurant was relatively expensive but service was good.
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Jo C. Solo travelers Australia, June 18, 2015
central

location location loccation
9
Comfortable clean central to our travel needs
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Rosalie H. Couples New Zealand, June 17, 2015
Great Location

Drinks at the Cocoon Bar and Breakfast at the Soul Cafe
9.7
We enjoyed it staff were helpful and friendly. We would have like more comfortable pillows but all in all it was fine. Thanks
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Nicholas C. Couples Australia, June 15, 2015
Melbourne winner

Location price clean
9
Easy friendly staff and a great location for a CBD stay in Melbourne.
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Sujono J. Couples Indonesia, June 15, 2015
The room condition is bad, it should be renovated

1) Location, 2) room rates 3) room amenities
5.7
Not satisfied when entered the room
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Lim T. Families with older children Singapore, June 13, 2015
Well Done... Love this hotel very much. Will come

Clean and value for money. Wife loves it.
10
Love this place
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Chi C. Couples Australia, June 13, 2015
Perfect location

Location, service
7.3
Perfect location. Good service. Room condItion not as good, ceiling and carpet looks old. Toilet new and clean. Bad noice insulation.
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