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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.7

based on
1774 reviews

1558 reviews in English

Value for Money
7.7
Location
9.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1774)
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Clara D. Couples Australia, March 9, 2015
its location is great

location foodand comfort
9
verygood
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Peter S. Solo travelers Australia, March 8, 2015
Quick. Isit

Staff courtesy. Room comfort. Buffet breakfast
10
Too short.
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Kin F. Couples Hong Kong, March 8, 2015
No FREE wifi in the hotel

1) Location is near the busiest shopping mall which is easy to access; 2) Big Room & Big Bed; 3) No Free wifi in the room
7.3
Location is very good. But no free wifi has covered in the room, I can't wonder how is it going in the hotels nowadays.
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Kim B. Business travelers Malaysia, March 7, 2015
Great location in CBD

Location, convenient, Big beds
7
Great location as it is central
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Jocylen Y. Couples Australia, March 6, 2015
ok

good location,very close to transport,many choices of restaurants.
6.3
Me and my husband was surprised the fringe not plug into outlet, the milk inside that hotels provided we throw out as the fringe was warm insteed cold,also the TV was not plug into the outlet. Room very small,carpet needs good shampoo,only one chair available for two people in the room,when the next room use their shower,toilet we can hear it loudly.
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K H. Business travelers Thailand, March 5, 2015
Average

Centrally Located
8.3
Average
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Geoffrey M. Couples Australia, March 4, 2015
Fantastic

Location,cleanliness,comfortable.
9.3
It was very enjoyable,great place to stay if you want to explore the city without driving.
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Helen A. Couples Australia, March 2, 2015
Carefree stay

Location, clean, friendly staff
9.7
We had a great 4 days, easy access to all shopping, shows etc. clean room with good housekeeping. No complaints from us.
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Neille L. Couples Australia, March 2, 2015
getting old

the staff, the location, the breakfasts
7
not 4 star, but is a 3 star. it is an old hotel and things like the elevators look it. one of the elevators either didn't work at all or took a long time to decide to close the doors to move. In saying this I would still stay here again the staff and breakfasts were great and location for us was perfect.
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Leon C. Families with older children Malaysia, February 26, 2015
wonderful location

good locations, great services
8.3
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