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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Formerly : Mercure Welcome Melbourne Hotel
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Area: Melbourne CBD Number of Rooms: 330

Recent customer reviews

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Very Good

7.7

from 1664 reviews

Value for Money
7.7
Location
9.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1664)
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Luke W. Business travelers Australia, August 7, 2015
Fix your bloddy lifts

location, location, location
7
Overall it was OK. Room wasn't serviced on the first day till 5pm though and the lifts kept breaking down.
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Michael L. Business travelers Australia, August 6, 2015
The room was dated

Good location, good price.
7.3
- I was given a disabled room which I did not need. There was no shower screen separating the toilet and shower so after shower, the whole toilet was wet. No hooks for clothes or towels? - The room requires renovation. Very old carpet and some parts were completely worn out. - I don't like the room at all. It did not suit me.
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Oliver H. Business travelers Australia, August 5, 2015
Not bad middle hotel

Location, price, breakfast
8
Fine. Pretty basic rooms and foyer, at the lower end of business hotels. Fine for personal travel and if u have no need to impress
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Yujin C. Families with young children South Korea, August 5, 2015
Locationwise, I was happy.

Location, Breakfast included, Nice staff
8
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Shuk F. Couples Australia, August 4, 2015
short stay in Melbourne

Location, Location, Location
7.3
One of the lift always showing out of order signal. The lifts passed our floor 3 times before we could get in. Other than that, the location is excellent.
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Justin P. Couples Australia, August 3, 2015
Time for a renovation or a good spring clean

Location
7
Ok but time for a renovation or deep spring clean
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Michelle C. Couples Australia, July 31, 2015
Hobart

Location, entertainment, affordable
8.3
Very nice, but nothing to rave about apart from location.
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Chu Y. Couples Malaysia, July 31, 2015
A pleasure stay

Comfort bed, excellent location, approachable staffs
9.7
The room was clean a comfort, value for money. Service were given were very good and polite and helpful staffs. Location great, close to malls and tram.
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Patricia M. Couples Australia, July 30, 2015
Melbourne Stay.

Excellent location, Approachable Staff, Clean Rooms.
8.3
Value for money.
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Szuyu L. Groups Taiwan, July 29, 2015
Best location but several things to improve

Location, Reception staff service
7
The location is in the city centre and close to everywhere, it's the biggest advantage of the hotel. But there's definitely some improvement to be made. For facility the bathroom ceiling is leaking, as for service I found that one day the room was not make up. However the service at reception is nice and patient to solve problems.
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Customer Reviews - Mercure Welcome Melbourne, Melbourne

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