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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Formerly : Mercure Welcome Melbourne Hotel
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Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Exterior Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Interior
Area: Melbourne CBD Number of Rooms: 330

Recent customer reviews

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Very Good

7.6

based on
1198 reviews

Value for Money
7.6
Location
9.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (1198)
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Mrs. J. Couples United States of America, July 19, 2014
Excellent service in a top location1 the sertvice

1. The staff/service 2. The location 3. Easy access to transport
8
It was great!
Teo Y. Families with older children Singapore, July 19, 2014
Excellent and value for money

Convenient Good location Easy access to outing
7.3
Awesome, don't expect too big space in room and toilet, room is clean
Tim N. Couples Australia, July 19, 2014
Tiny Room in Great Location with Excellent Service

Customer Service, Staff, Location
7.7
The room was tiny. Not much room anywhere, and missing the couch in the photos on the website. The Air Conditioner was making a constant and annoying noise, even on the lowest setting. The hotel is smoke free - despite the option for a smoking room. Also, there was no smoking area as advertised. And if the smoking area is downstairs outside, we got told to move away by a bigshot. However, the level of Customer Service of the staff in general was of very high standard. They were very helpful, and very understanding. If you want to be in the CBD, this place sits on top of the Bourke Street Mall. I recommend it, especially for shorter stays, shopping, and checking out the city and surrounds. All the public transport in the city is just downstairs and the staff will help you get where you want to go. I would stay there again at the right price, but I would not accept the same tiny room. Although I regrettably didn't make the most of the facilities at Mercure Welcome Melbourne, I still enjoyed my stay. My partner agrees.
Annie L. Solo travelers Malaysia, July 18, 2014
Value for money

Location, clean, reasonable price
8
Location location location! This hotel is located at middle of the CBD. Less than 2 minutes walk to Chinatown and around 10 minutes walk to Flinders street station. Stayed there for 2 nights to explore Melbourne's CBD and I didn't have to spend anything on transport, because most of the attractions around the city is within walking distance from Mercure Welcome. The only down sides were poor sound proof, room is a little old and small. I would definitely recommend this hotel to my relatives and friends. Overall, location of this hotel is value for money!
Shaun C. Business travelers Australia, July 17, 2014
very average hotel

not much
6.3
passable. Won't be my first choice of hotel when making my next Melbourne booking.
Georgia S. Solo travelers Australia, July 17, 2014
Great

Staff. Value for money. Location
8.3
Great , very good staff and good location. Will stay sgain
Amy H. Solo travelers Taiwan, July 17, 2014
Location, Location, Location

in the heart of city, close everything. friendly staffs.
7.3
Christopher V. Couples Australia, July 16, 2014
Excellent

Very central, easy access, with good nearby cheap overnight undercover parking
9.3
Excellent, in the heart of central Melbourne, withing walking distance of many restaurants, departnent stores, cinemas, museums,libraries & theatres.
Muzi L. Solo travelers China, July 16, 2014
good

affordable fare, good location, kind staff
8.7
Mark B. Business travelers Australia, July 16, 2014
Good but the room is not to standard

Nice staff and good restaurant. The room was clean but very old and certainly not a "Superior King Room"
7

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Customer Reviews - Mercure Welcome Melbourne, Melbourne

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