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Recent customer comments

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Very good



based on 1911 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

Peter S.
Australia
June 10, 2015
My overseas return Relief
Its' location is excellent for our purpose upon return from overseas. The 24 hour reception presence was just what we needed, patient friendly & courteous. We also travel to Melbourne for the Theatre
We were pleased in almost every aspect save but one, noise! The constant drone of the air conditioning, you might say switch it of!! we did and then the refrigerator took over. Not a restful experience that we desperately needed. I am positive that provided the Mercure Welcome could assure us of a quiet nights' sleep we would be only too pleased to stay there ion our future visits again. - Four Star rated Hotel with a minor correctable irritation! Our average rating for dining is that we didn't dine there!!

Lim X.
Malaysia
June 09, 2015
Nice Stay
Location, Friendly Staff
Building a bit old but i still have a pleasant stay

Ismail M.
Malaysia
June 08, 2015
Convenient place to stay, near shopping mall.
Near to Tram stop. Available internet access. Easy to get taxi.
Comfortable stay with good available facilities such as iron board, tv and clean bathroom.

Wong Y.
Hong Kong
June 07, 2015
Good hotel
Good hotel.nice staff.nice place
Good hotel.nice staff.nice place

Raymond M.
Australia
June 06, 2015
Very Welcome at the Mecure
Location. Cleanliness and comfort of the room. Helpful staff.
Most enjoyable stay, excellent location.

Emma G.
Australia
June 05, 2015
Value for money and top location!
Very central location, pleasant staff, good value
Love this city! So much to see and do and so easy to get around. This hotel provided a comfortable bed and hot shower in a very central location. Great value for money and I would recommend to anyone looking for a great location, no frills and affordable place to stay in Melbourne.

Hui L.
Malaysia
June 05, 2015
Nice stay in Mercure Welcome Melbourne
Value for money, good location, comfortable room
Good location, value for money, comfortable room with suitable room temperature

Dora T.
Malaysia
June 04, 2015
Melbourne Escapade
clean, confortable, strategic location
pleasant & comfortable

Judith M.
Australia
June 03, 2015
Best Location in Melbourne
Location, comfort and cleanliness.
The hotel is a fantastic location. It backs on to The Grand Mercure on Swanston and shares entrances and restaurants. Located near the lane ways, Arcades, Myer, David Jones and restaurants. The tram stops just outside the Swanston Street entrance. The room was on the small side but clean, quiet with newly renovated bathroom. Overall great value for money.

chu O.
Malaysia
June 01, 2015
EXcellent Hotel
1. FREE 7 DAYS WIFI DATA FROM D STAFF 2. GREAT LOCATION TRAM IN FRONT OF HOTEL 3. EXCELENT BREAKFAST WITH DELICIOUS BACON
OVERALL VERY SATISY. THE STAFF HELP US TO BOOK THE HOTEL TRANFER TO SKYBUS. THE STAFF ARE FRIENDLY. ROOM IS BIG AND CLEAN. I LEFT A MESSAGE to CLEANER to REFILL ONLY GREEN TEA - ACTUALLY I TRY TO REQ ONLY //AND THEY DO REALLY REPLACE FOR ME ALL PURE GREEN TEA EVERYDAY . GOOD JOB!