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Verified traveler reviews

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Very good



based on 1924 reviews
  • Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.7
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Hui L.
Malaysia
June 05, 2015
Nice stay in Mercure Welcome Melbourne
Value for money, good location, comfortable room
Good location, value for money, comfortable room with suitable room temperature

Dora T.
Malaysia
June 04, 2015
Melbourne Escapade
clean, confortable, strategic location
pleasant & comfortable

Judith M.
Australia
June 03, 2015
Best Location in Melbourne
Location, comfort and cleanliness.
The hotel is a fantastic location. It backs on to The Grand Mercure on Swanston and shares entrances and restaurants. Located near the lane ways, Arcades, Myer, David Jones and restaurants. The tram stops just outside the Swanston Street entrance. The room was on the small side but clean, quiet with newly renovated bathroom. Overall great value for money.

chu O.
Malaysia
June 01, 2015
EXcellent Hotel
1. FREE 7 DAYS WIFI DATA FROM D STAFF 2. GREAT LOCATION TRAM IN FRONT OF HOTEL 3. EXCELENT BREAKFAST WITH DELICIOUS BACON
OVERALL VERY SATISY. THE STAFF HELP US TO BOOK THE HOTEL TRANFER TO SKYBUS. THE STAFF ARE FRIENDLY. ROOM IS BIG AND CLEAN. I LEFT A MESSAGE to CLEANER to REFILL ONLY GREEN TEA - ACTUALLY I TRY TO REQ ONLY //AND THEY DO REALLY REPLACE FOR ME ALL PURE GREEN TEA EVERYDAY . GOOD JOB!

Winardy F.
Indonesia
June 01, 2015
My stay at melbourne
Staff assistance, location and cleanliness
It was pleasant. I loved the hotel's location as lots of places are easily accessible from the hotel.

PEI L.
Taiwan
June 01, 2015
in china town close to restaurant and Myer
Location,Value for money,in China Town
it was pretty good. Will definitely stay in Mercure again.

Jaclyn L.
Australia
May 30, 2015
Position position
location in cbd, lovely staff, trams outside free in cbd
nice stay, very small room but would book again as its central and easy access to trams etc, clean although a little run down.

Choon L.
Singapore
May 30, 2015
Good value hotel in a great location
Great location within the main CBD area of Melbourne. The rooms are well maintained despite being smallish with basic amenities. Checking in was a breeze.
Enjoyed the short stay as the great location made moving around the city very convenient. Made use of the free tram service as there are various tram stops around the hotel. The coffee/teas complements provided were generous and refilled each day. The only negative aspect was the smallish beds provided in the twin room.

Wagdi A.
Australia
May 30, 2015
Review
Location

Mark G.
Australia
May 29, 2015
Mecure
Bed coffee location
Good