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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Formerly : Mercure Welcome Melbourne Hotel

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Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Exterior Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Meeting Room Mercure Welcome Melbourne Melbourne - Pub/Lounge Mercure Welcome Melbourne Melbourne - Restaurant Mercure Welcome Melbourne Melbourne - Interior
Area: Melbourne CBD Number of Rooms: 330

Recent customer reviews

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Very Good

7.6

based on
1177 reviews

Value for Money
7.6
Location
9.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (1177)
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Denton S. Solo travelers Australia, July 5, 2013
Fantastic location

Location, location, location
9
The staff at the mecure were fantstic. Rooms great for the price especially seeing the location. Recommend for anyone wanting to be in middle of everything
Kenneth K. Groups Malaysia, July 5, 2013
Great location, near to public transport and dinin

location location location
8
Anne L. Solo travelers New Zealand, July 4, 2013
Comfortable and convenient

Convenient, centrally located and comfortable
6.7
The hotel was nice enough. The only criticism was that the room was quite small which meant it was quite nosy with staff vacuuming outside at 8am and people talking on the phone in the hallway. Internet was ridiculously overpriced too and the pay internet in the lobby was embarrassingly slow. However, the room was clean and the bed comfortable. And it is in a very convenient location.
Yu H. Couples China, July 3, 2013
clean room, nice service

Clean, close to Chinatown
10
Great experience, good value for money. Close to all public transport and shopping centre.
Hong P. Couples Australia, July 2, 2013
the location is amazing

location, clean, nice view
9.7
it was amazing, the location was in the middle of Melbourne central, extremely easy to go everywhere.
Kate L. Business travelers South Africa, June 29, 2013
Frustratingly slow as only one lift works

Friendly staff. Good food. But one lift for 11 floors ruined the experience entirely.
5.3
Bo W. Couples Australia, June 26, 2013
not worth it

nothing at all
5
not good. i was told i was upgraded to a kind bed room i was very happy until i realised it was an old and non sound proof room. the shower curtain was dirty. the ceiling and the whole room was ugly. at night you could hear any sound from outside and the next room. couldn't sleep at all. received three phone calls from don't know who. in the end i had to leave the phone off the hook. just horrible experience. horrible.
Henny T. Business travelers Indonesia, June 25, 2013
It was ok.

Located at the central business district area, so it convenience
6
I was trapped in the lift . How can a hotel have one broken and one bad elevators?
Lay L. Couples Malaysia, June 22, 2013
Price for location, not for comfort

Convenience, clean n friendly staffs
6
The hotel location is the best as across the road is chinatown, and it is closed to major shopping areas. In addition, the tram is at your door steps. The staffs of the hotel are friendly and the room is clean. However, the room and toilet are small. In addition, the wall is not sound proof. Therefore, if you have a party customer next door, you could end up having a noisy room the whole night. There is no free wifi provided. The hotel is currently renovating its lift. Therefore, only one lift is available. We stayed at level 11 while we were there on 21/6. On that night, someone was stucked in the lift for more than 1 hours but they can't do much apart from comforting and waiting for the technician to come. For us and the rest of the customers, we were advised to take the stairs to our room. With its price, I believe you can find a nicer hotel around this area. If you wish to stay at this hotel I would recommend you to visit it after all the renovations are completed to avoid the hussles.
Lim M. Couples Singapore, June 21, 2013
Convenient location

Convenience, location, comfort
8.3
Hotel is undergoing renovation so only 1 lift is in operation. Waiting time for lift can get really long. Location is good. Right in front of the hotel is a tram stop. For those intending to drive, please note that the hotel does not have a car park for you to self park so you have to valet park at 35AUD a day.

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Customer Reviews - Mercure Welcome Melbourne, Melbourne

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