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Recent customer comments

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Very good



based on 1927 reviews
  • Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 6.7

Jarrad E.
Australia
May 10, 2015
Great Value
Location, Value, Tab/Casino below
Super value. Rooms tidy. TAB/Casino below.

Peter W.
Thailand
May 07, 2015
melbourne welcome
location, cleanliness, great staff attitude
The Dining room for breakfast is too cramped, very little room to move comfortably with food. The breakfast is adequate and good value for the price.

GEOK T.
Malaysia
May 05, 2015
the best location
location,location ,location

GEOK T.
Malaysia
May 05, 2015
the best location hotel in cbd,but not so comforta
location,location,location
i suspected the bed sheet contain dust mites,both my room and my friend's room,after complaining,then nxt night ok,but following night got itchy again,also we have booked under 2 different bookings,don't know why,they check out my friends without our adknowledgement,and their luggages were moved to downstair store room,though they gave us free wifi afterwards in compensation,but the wifi always got disconnected.

Josh S.
Australia
May 05, 2015
Great location and great service
Staff, location, price
Outstanding customer service from the wonderful lady who checked us in. Would definitely stay here again when we come back to Melbourne

Joanne C.
Malaysia
May 05, 2015
No comment
Reception , cleaning and services

Sarah L.
Australia
May 03, 2015
Great central city hotel
Proximity to centre of the city, price, comfort

Kar C.
Malaysia
April 27, 2015
Mercure Welcome
Location, location and staff
Location is great. The staff are very friendly. The car park is not on site with charges. Room is a little old.

Isara L.
Thailand
April 26, 2015
Great location.
location, staff and hygiene.
It was a good stay. I will stay here again for sure.

karina H.
Indonesia
April 26, 2015
Good location
Location, price and staff helpfull
Comfortable and staff very kindly