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Very good 7.7
Based on 1883 reviews

Recent customer comments

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Very good

based on 1883 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

9 pantira U.
January 30, 2015
Nice hotel in CBD
clean room helpful staff and good location

8.7 Melvyn S.
January 29, 2015
A very comfortable hotel
The shower, bed & location
I enjoyed my stay very much. Let's not overrate the hotel. It is a 3.5 star hotel. Perhaps I would rate it higher if the TV (esp Channel 7) worked properly, & did not pixilate often while watching the Australian Open Tennis each night.

5.7 Paul K.
January 29, 2015
There are a lot better places than this!
Location. Staff were on the most part friendly and helpful.
Room was tiny and in very bad need of renovation and up-dating. Furniture was old, tired and damaged. Significant mould problem in the shower over bath which was also tiny. You need to walk sideways to get past the edge of the bed and the fridge and the pillows would have to have been the worst I have ever experienced. The only good thing about this place is the location and on the most part the friendly and helpful staff. Welcome plays a very very poor second. Photos of the room on the Website are deceiving and I wish I had researched this place a lot more before booking. Would not stay here again and would not recommend it as it is certainly not cheap and not worth the money paid.

7 maria E.
January 28, 2015
Good night stay
location, service,frim bed

5 Mark C.
January 28, 2015
over priced and over rated hotel
location, location & location
over rated hotel, should be 2 to 2.5 stars

8 Verra W.
January 24, 2015
Location is superb
Location, cleanliness, staffs are friendly
Good stay. Will come back to this hotel.

9.3 ying L.
Hong Kong
January 23, 2015
Mercure Welcome Melbourne

10 Norma S.
January 22, 2015
Short stay
Excellent location, comfortable beds and friendly, efficient car parking attendants

5 Chia-Wen H.
January 22, 2015
Will not stay in this hotel again
location, new bathroom
was awful, small room, bed sheet's not clean as well, got allergy reaction on skin,

January 21, 2015
Strategicaly located
location. Clean room