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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.7

based on 1852 reviews

1629 reviews in English

Value for Money
7.7
Location
9.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1852)
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Kate S. Families with older children United Kingdom, December 12, 2014
Review

the bathroom, the location and the bed (very comfortable)
7.3
Great. The room was 'tired' - the bathroom was of a much superior quality. The dining room for breakfast was also 'tired'. My 14-year-old daughter likened it to being in an old people's home.
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Selly S. Couples Australia, December 12, 2014
room too small

close to city
6
room too small, noisy...
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Nur-Izzaty T. Solo travelers Malaysia, December 11, 2014
Comfortable hotel, convenient location

Convenient location, clean rooms, easy access
8.7
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Ho P. Couples Hong Kong, December 11, 2014
Easy location

Easy access to main shopping area . Helpful staff . Decent lobby
7
Decent hotel and easy access to major department stores . Bathroom is a bit small though. And electrical plugs are difficult to find
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Steven G. Solo travelers Australia, December 10, 2014
In cdb

-
6
In heart of cdb close to everything and convient. Though rooms little small bathrooms, don't like shower over bath. Price of room depending on season can be pricey esp for 3 star motel
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Anthony S. Couples Australia, December 9, 2014
honest

location staff bar
7.3
due to a accident while staying at the MERCURE THE STAFF AND DUTY MANAGER CAME TO OFFER HELP WHICH WAS VERY APPRECIATED BY MY SELF AND PARTNER,REGARDS PAMELA
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Larissa S. Groups Australia, December 8, 2014
Room was very comfortable

The location is great. Transport is at your door and the buffet breakfast was delicious and food value.
9.7
It was a lovely hotel and good value but I did find the room a little small but that would be my only complaint.
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Dr R. Business travelers Thailand, December 6, 2014
Suffering age and inconsistencies

Location (if you can handle overlooking trash bins)
6
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Michael F. Couples Australia, December 5, 2014
Great location

Location, staff, price
8.3
We were on the 12th floor, the lifts were very slow and unfortunately shared with maintenance contractors. The room was clean but the decor was tired especialliay if you looked at the ceiling. Apart from that we had a great stay, the bed was very comfortable, the location great and the staff were excellent especially in the Cocoon bar where they were always friendly and chatty.
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Sandra S. Business travelers Australia, December 4, 2014
not that impressed

location
7
did not enjoy the fact that their television could not get closed captions,very disappointed....room was very small shower taps came off and you were hit with hot or cold blast...but room was very quiet and beds were comfortable and good location..
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