arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.7
Based on 1884 reviews

Recent customer comments

Filter by traveler type
Very good



based on 1884 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.9
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

Peter G.
Australia
January 02, 2015
Room was dusty & dirty
Central Melbourne

David M.
Australia
January 02, 2015
Exellent
Location price service
Exellent

Kevin L.
Australia
January 01, 2015
Perfect location
Staff, location, breakfast
I chose this hotel mainly for its location as a central spot for sight seeing and ease of transport throughout the city.

Toan N.
Vietnam
December 30, 2014
Great location, nice room, fantastic staff
Great location, nice room, fantastic staff
It was a great experience while staying in this hotel. Very clean, cozy, helpful staff and nice pool also.

Bellinda S.
Australia
December 29, 2014
convenient city stay
location
Great location, friendly staff. Down side was having to park 2 blocks away and the bed linen was a bit dirty.

RAJENDRAN N.
India
December 28, 2014
Best Location
Close to all hotels....close to tram facility...close to shopping malls
Good..Central location helps to move around easily....

Andrew B.
Australia
December 28, 2014
location, Location!
location. hot chocolate sachets when u ring housekeeping and request them.the bathroom.

Lenny H.
Indonesia
December 28, 2014
Best value for your money
Right in the shopping area, nice hotel
Very enjoyable

anthony S.
Australia
December 28, 2014
honest
location staff bar
due to a accident while staying at the MERCURE THE STAFF AND DUTY MANAGER CAME TO OFFER HELP WHICH WAS VERY APPRECIATED BY MY SELF AND PARTNER,REGARDS PAMELA

Mr H.
Thailand
December 27, 2014
Review
Staff location room quality