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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.7

based on 1852 reviews

1628 reviews in English

Value for Money
7.7
Location
9.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1852)
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Elizabeth W. Couples Australia, September 15, 2014
Mercure Welcome Melbourne
7.3
ok
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Jester Q. Solo travelers Australia, September 15, 2014
Mercure Welcome experience

Great location. Awesome and efficient customer service. Reasonably priced.
8.7
Check in and checked out with no hassle. Great service with customer support via the phone (blowdryer provided quickly when attached blowdryer on the wall in the bathroom short-circuited)and concierge was helpful with baggage storage. The hotel was in the centre of Melbourne's shopping area. Close to public transport. Apart from needing more ventilation in the bathroom (mirrors fogging up whenever taking a shower), no lockable bathroom door, the blow-dryer incident, and perhaps a change to a more up-to-date iron (leaked water when it wasn't suppose to), the hotel is reasonably priced and the customer service was excellent. Will consider staying here again next year and do more shopping.
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Anita W. Solo travelers Australia, September 15, 2014
5 star service completely

Perfectly situated with trams at the door. Comfortable beds. Late check out.
9.7
As first time travelers, stating at this hotel made life very easy to get to all areas as it is centrally located. The reception staff, bellhops & room cleaners were all very polite & efficient and made you feel very welcomed.
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Mrs B. Couples Thailand, September 14, 2014
Short Holiday

Convienient
8
Pleasent
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Danae A. Couples Australia, September 14, 2014
Location great

Located right in Chinatown. Valet parking service was excellent.
8
The room we were initially given had a toilet with a faulty cistern. One phone call and our room was changed immediately. Great friendly service
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Sarah S. Solo travelers Australia, September 14, 2014
our stay

Location, location location
7.3
yes it was good
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Lee C. Families with older children Malaysia, September 12, 2014
Excellence location, clean and friendly staffs

Very good area, convenient, clean and good service
7.7
Excellence and will come back again
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Amit B. Business travelers Australia, September 12, 2014
Review

Location, value for money
7.3
Good
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Shirleen T. Solo travelers Thailand, September 12, 2014
Welcome Surprise.

Staff friendliness and willingness to help, proximity to required amenitIes, ease of access.
9.7
Enjoyed my stay even though it was initiated due to a medical need. Introduced a friend who had previously not stayed at the hotel, she was very impressed and intends to return as do I. Being often a solo traveller I find the Mecure Welcome offers a feeling of "safeness" that is comforting.
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Stephan R. Business travelers France, September 12, 2014
CBD Chinatown Cheap option

Location Price
7.3
fine, overnight stay only, 10-15 minutes walk from the skybus station.
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