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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.7

based on 1866 reviews

1642 reviews in English

Value for Money
7.7
Location
9.2
Staff
7.6
Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1866)
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Florence T. Couples Thailand, September 22, 2014
Impressive hotel

Location, good staff, restaurants
10
We enjoyed our stay at the mercure. I
Andrew B. Solo travelers Australia, September 22, 2014
Great location

Location, price, bathroom
7
Pham D. Groups Australia, September 22, 2014
Group travel to Melbourne CBD 2014

Great location, nice hotel and good rate
7
We love our stay here in Melbourne CBD in 2014
Peter G. Couples Malaysia, September 15, 2014
Right in the city

Location, cleanliness and location
8.7
Jester Q. Solo travelers Australia, September 15, 2014
Mercure Welcome experience

Great location. Awesome and efficient customer service. Reasonably priced.
8.7
Check in and checked out with no hassle. Great service with customer support via the phone (blowdryer provided quickly when attached blowdryer on the wall in the bathroom short-circuited)and concierge was helpful with baggage storage. The hotel was in the centre of Melbourne's shopping area. Close to public transport. Apart from needing more ventilation in the bathroom (mirrors fogging up whenever taking a shower), no lockable bathroom door, the blow-dryer incident, and perhaps a change to a more up-to-date iron (leaked water when it wasn't suppose to), the hotel is reasonably priced and the customer service was excellent. Will consider staying here again next year and do more shopping.
Anita W. Solo travelers Australia, September 15, 2014
5 star service completely

Perfectly situated with trams at the door. Comfortable beds. Late check out.
9.7
As first time travelers, stating at this hotel made life very easy to get to all areas as it is centrally located. The reception staff, bellhops & room cleaners were all very polite & efficient and made you feel very welcomed.
Elizabeth W. Couples Australia, September 15, 2014
Mercure Welcome Melbourne
7.3
ok
Sarah S. Solo travelers Australia, September 14, 2014
our stay

Location, location location
7.3
yes it was good
Mrs B. Couples Thailand, September 14, 2014
Short Holiday

Convienient
8
Pleasent
Danae A. Couples Australia, September 14, 2014
Location great

Located right in Chinatown. Valet parking service was excellent.
8
The room we were initially given had a toilet with a faulty cistern. One phone call and our room was changed immediately. Great friendly service
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