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Recent customer comments

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Very good

based on 1908 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.8
  • Location 9.2
  • Room Comfort/Standard 7.4
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 6.7

Chng K.
April 24, 2016
wifi connection is bad carpet dusty
Beside Wifi connection is problematic bad & Carpets can feels after room service is still quite dusty other than that all is fine. Location is very convenient

Judith M.
April 22, 2016
The Staff were great---I had a 9 year old Grand daughter with me---the Staff were beautiful to her.

Shing K.
April 22, 2016
Location is very good. Near Chinatown and shopping area. Walk to QVM is about 15 min. Room. is OK but they don't provide slipper and no body wash is given. The bath room is small. The socket must install more for charging HP, camera and other device. In all day you can heard a generator ON & OFF sound inside the room. WIFI is given free. Breakfast buffet is AUD 20.

April 19, 2016
Accommation for 15.4.2016 to 18.04.2016
Good Afternoon, We were happy with our stay.But unfortunately we did not know about the renovations being done and we arrived at 5.30am of course there were no rooms available, but we should have been informed of the noise factor with the renovations then and not at 3.00pm when we came back to get our room to have a rest after being awake from midnight it was disappointing. Besides that the staff were obliging in every way. I would like to know that my Member ID has been added to my booking please, which is 1121443348, can you please confirm this. Kind Regards Helen Boston, 45 Chandler Rd, Sorrento WA 0437310686

Mitchell M.
April 19, 2016
Average rooms, great location.
Tiny old rooms but great location. Clean hotel and friendly staff. Run down bathroom.

tao Q.
April 18, 2016
noisy construction is doing

tao Q.
April 18, 2016
too noisy
only two lift, the construction is doing inside the building, very noisy

Mia C.
April 18, 2016
Such a good location
Situated right next to The Emporium, fantastic spot for shopping and restaurants, can walk everywhere.

Saw T.
April 16, 2016
Good location hotel in city centre
Room small but location very good staff also friendly

Tero H.
April 15, 2016
Great location
Good location. Friendly staff. Breakfast is good, except the coffee quite awful. At breakfast, you can buy better coffee for AUD 1.50-2.00. Or take your room instant coffee and prepare yourself your coffee from hot tea water.