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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Formerly : Mercure Welcome Melbourne Hotel

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Area: Melbourne CBD Number of Rooms: 330

Recent customer reviews

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Very Good

7.6

based on
1172 reviews

Value for Money
7.6
Location
9.1
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (1172)
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Samantha W. Couples Australia, May 24, 2014
Acceptable.

Location location location
5.3
Our stay was satisfactory. For the price, the bathroom was shoddy and the TV operating system really annoying. Renovations made the atmosphere unpleasant...again for the price not a good experience. But not bad either.
Louise P. Solo travelers Australia, May 23, 2014
Central to everything in Melbourne CBC

Location, friendly and helpful staff, clean.
9
Comfortable. I did not have any meals there, but they were available in restaurants I was not made aware that any room service regarding meals was available. One very small complaint was the remote for the TV did not well, but that was a minor detail during a very good stay
Sheryl S. Couples Australia, May 21, 2014
Prfect location

Ideal for sight-seeing in and around Melbourne
9
Andrew M. Business travelers Australia, May 21, 2014
Short but very enjoyable and efficient

Great value, central location
7.7
Very satisfied.
Keith B. Business travelers Australia, May 21, 2014
Ordinary

Location
6
Ordinary
Perri C. Couples Australia, May 19, 2014
Excellent, relaxing, easy

Easy Check in, location, and ease of booking additional services
7.7
It was great
Don A. Solo travelers Australia, May 19, 2014
A well positioned hotel to transport, shops,clubs

A good buffet breakfast.
7.7
Wendy H. Couples Australia, May 18, 2014
Great staff & location.....

Location, staff and shower
6.3
Ok only....airconditioning unit in room 744 was very noisy....and the size of the room was disappointing....not reflected well on website. Most staff were really helpful and pleasant....apart from the condescending comment from the doorman on a late night return.
Jessica B. Couples Australia, May 18, 2014
Great spot - but uncomfortable room

location, nice staff no traffic noise
5.7
Although the hotel is in a really great spot - the beds were extremely uncomfortable and room was a bit shabby (very noisy fridge we actually turned off and air con which was turned off and on to a point where the room was constantly stuffy). Plus, we left our room for a good 6 hours and came back and it had not been cleaned which was disappointing as its not the cheapest place to stay.
Richard O. Couples United States of America, May 18, 2014
Very satisfied

Location, helpful staff, cleanliness
9.3
Our stay was very enjoyable. A member of their reception staff , Emma, was very helpful with recommendations for sights and restaurants.

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Customer Reviews - Mercure Welcome Melbourne, Melbourne

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