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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia

Recent customer reviews

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Very good

7.7

based on 1867 reviews

1643 reviews in English

Value for Money
7.7
Location
9.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.7
All reviews (1867)
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Ellie K. Couples Australia, May 23, 2016
Pictures can be Deceiving
2.3
Pictures of the room were nothing like what we walked into. The door hit the bed, no mini bar, no luggage stand and no room service. Worst hotel I have ever stayed at in Melbourne CBD. The walls a paper thin too. The only good thing about it was that it was close to the shops.
Paul H. Couples Australia, May 23, 2016
Cx
5
Cx
Pui L. Solo travelers Hong Kong, May 20, 2016
location is good staff service is good
5
but hot water can not be adjusted when having shower , water was too hot , room is big enough,
Iris D. Business travelers Australia, May 18, 2016
Shower gel pls
5.7
Pls replace soap with shower gel.
Jo H. Couples Australia, May 13, 2016
Short stay
6.3
On holidays spending a couple of days in Melbourne shopping! Very handy location to the mall
Kamolwal M. Business travelers Thailand, May 12, 2016
Mercure Welcome - great place for an overnight sta
6
Good hotel for an overnight stay, great value for money in the heart of Melbourne,
Chrisel G. Couples Malaysia, May 12, 2016
City Centre
5.7
The hotel is located right in the middle of the Melbourne CBD. Easy access to Swanston St, the main tram line. Lots of food and shopping options. Very easy to move around the city from this base. Room is small but clean.
Fikri F. Couples Indonesia, May 11, 2016
Simple breakfast
5.3
We stayed for 2 days and its been okay. The location is wonderful but the breakfast had not much variation
Lorraine S. Couples Australia, May 10, 2016
On Holiday
6
Found the room small,and no bench space to boil kettle,had to place the kettle next to the TV, and TV is to small and old.
Michael J. Couples Australia, May 9, 2016
Poor service
4.7
Reception staff were uncompromising when there was a booking mix up. Tried to charge an additional $110 because there was s mix up on the booking form. Room was not serviced even though the make up my room tag was left out from 10am
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